Aston Aloha Beach Hotel formerly ResortQuest, Kapaa, Complaint

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Rank

8th

Out of 41

Aston Aloha Beach Hotel formerly ResortQuest	Average Price: $126 Check Rates

Hotel Class:

3-5920 Kuhio Highway

Kapaa, 96746 View map

2-Star Hotel Rank: 3 of 7
Average review rating: 3.49

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (64) , MyTravelGuide (111) , Travelocity (17) , TripAdvisor (287) , YahooTravel (23)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 24 comments.

The following words were used in comments with Complaint:
bad (4) complaints (24) dishes (2) hotel (3) mattress (2) not (5) problem (2) room (6) service (2) towel (2)

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1. Rate was fair for ocean view, less than $100, but the rooms are dated, and I had three complaints: No exhaust fan in the bathroom; very thin and worn out towels; and hard pillows.

"Not Bad for the price " Read full review on TripAdvisor 4/28/2012 Vote

2. We (my 2 children and I) stayed in a one bedroom cottage (great choice), clean and adequate, 5 star maybe not, but no real complaints.

"Our trip to Kauai " Read full review on TripAdvisor 3/20/2012 Vote

3. Only complaint was the mattress.

"Clean, cute, right off highway, right on water (good location) " Read full review on TripAdvisor 3/1/2012 Vote

4. We had no complaints about the rooms.

"Aston Aloha Beach Worth Considering " Read full review on TripAdvisor 5/18/2011 Vote

5. Some recent posted reports on Travel Advisor had some complaints or concerns; however we had none.

"Thumbs up -this is a real gem " Read full review on TripAdvisor 2/25/2010 Vote

6. Pool area OK, no complaints.

"Feels like its almost out of business " Read full review on Expedia 8/29/2009 Vote

7. Only complaint was they were stingy on the shampoo and did not provide conditioner, as other hotels have.

"Nice place to stay " Read full review on Expedia 5/27/2009 Vote

8. an extremely minor complaint in the larger scheme of things.

"fine setting " Read full review on Expedia 11/13/2008 Vote

9. My only complaints about the hotel would be it took too long for me to get my towel i called for, that could be the only bad thing.

"very nice " Read full review on TripAdvisor 10/5/2008 Vote

10. The bad:My only complaint was that the shower stall and toilet were in a small room seperated by a door from the sink.

"I would love to stay at Aloha again. " Read full review on TripAdvisor 9/7/2008 Vote