The Westin Jersey City Newport, Jersey City, Complain

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OpinionWell
Rank

2nd

Out of 23

The Westin Jersey City Newport	Average Daily Rate: NA Check Rates

Hotel Class:

479 Washington Boulevard

Jersey City, 07310 View map

4-Star Hotel Rank: 2 of 2
Average review rating: 4.37

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (17) , TripAdvisor (191)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (2) annoy (2) avoid (4) awful (3) bad (9) barely (1) bed bugs (3) big deal (3) broken (1) complain (8) complaint (12) damage (3) difficult (5) dirty (6) disappoint (12) downside (10) expensive (20) hard (6) hardly (2) hassle (4) horrible (2) incorrect (2) issue (10) lack (5) loud (5) lukewarm (2) mediocre (3) mistake (2) negative (7) noise (11) noisy (10) outrageous (6) overpriced (3) pretentious (2) pricey (5) problem (10) ridiculous (3) rock (2) rude (4) scary (2) shame (1) shortcomings (2) slow (6) smell (11) tear (1) terrible (2) tiny (2) unfortunate (2) unpleasant (3) wrong (7)

Complain

Appears in 8 comments.

The following words were used in comments with Complain:
desk (2) families (2) room (3) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I'm sure if I had complained to the staff, they would have asked the neighbors to turn down the music, but it stopped before I put the kids to bed.

"Great stay, but they could use thicker walls. " Read full review on TripAdvisor 5/12/2012 Vote

2. Other people there also complaining.

"Good NYC Alternative " Read full review on TripAdvisor 12/10/2011 Vote

3. My recommendation would be to complain to the front desk manager.

"The Westin never disappoints " Read full review on TripAdvisor 11/8/2011 Vote

4. I complained, but front desk clerk said the room was assigned and there was nothing she could do about it.

"Handicapped room was assigned. " Read full review on TripAdvisor 10/12/2011 Vote

5. Nothing to complain.

"Wow, great place to stay near New-York.... " Read full review on TripAdvisor 7/28/2011 Vote

6. I complained and they reduced the price.

Read full review on TripAdvisor 5/24/2011 Vote

7. We travelled with another family who complained about the room cleaningness, but my family did not experience any problems with cleaningness as our room were clean and housekeeping staff were very friendly.

"Quite and nice hotel with a good location, if you don't mind the 20 minutes metro ride to Manhattan. " Read full review on TripAdvisor 2/17/2011 Vote

8. He is the only real complain I have the concierge service was delightful and helpful.

"Nice and New " Read full review on Expedia 10/7/2009 Vote