Sheraton Buckhead Hotel Atlanta, Atlanta, Problem

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Rank

29th

Out of 426

Sheraton Buckhead Hotel Atlanta	Average Price: $186 Check Rates

Hotel Class:

3405 Lenox Road NorthEast

Atlanta, 30326 View map

3-Star Hotel Rank: 14 of 93
Average review rating: 3.61

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (61) , MyTravelGuide (540) , Travelocity (17) , TripAdvisor (90) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (2) annoyance (3) apologetic (1) arrogant (1) avoid (3) bad (9) bothersome (2) broken (2) complain (6) complaint (4) cope (2) dirty (6) disappoint (6) downside (3) expensive (3) hard (6) horrible (2) inadequate (2) inconvenient (4) irritate (1) issue (14) lack (4) loud (11) mess (3) mildew (4) mistake (2) negative (4) noise (13) noisy (3) odor (2) poor (5) problem (6) ridiculous (1) rude (1) sad (1) sadly (1) scary (1) shabby (1) shame (1) shock (1) sick (1) slow (4) smell (9) terrible (3) uncomfortable (1) unfortunate (5) urine (1) worn (1) worst (3) wrong (2)

Problem

Appears in 40 comments.

The following words were used in comments with Problem:
garage (5) hotel (8) lighting (3) mildew (4) never (5) night (3) not (9) responsive (3) room (16) sauna (2) secure (2) service (4) shower (2) small (2) staff (3) thermostat (2) tub (2) updated (2) valet (3) view (2)

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1. It must be related to the age of the units, as I had a similar problem during my previous stay when I was on the 6th floor.

"MARRIOTT Reward Members and Frequent Travelers - CALL AHEAD " Read full review on TripAdvisor 3/13/2012 Vote

2. We had a problem using our room key in the beginning, so we would leave after an hour of being in the hotel, and it would charge us $10.

"Hotel was OK " Read full review on TripAdvisor 8/7/2011 Vote

3. Im sure management will respond, but since this seems to be a reoccuring problem according to reviews here, it seems that you're not getting it.

"Nicely refurbished but LOUD " Read full review on TripAdvisor 4/21/2011 Vote

4. This could also become a problem due to the trendy restuarant in the lower level of the hotel.

"Nice Hotel but NOISY! " Read full review on TripAdvisor 4/18/2011 Vote

5. From check-in to check-out, nothing but problems.

"Terrible Service - Incompetent Jr. Franchised Staff " Read full review on TripAdvisor 3/26/2011 Vote

6. problems in room with air and light fixtures.

Read full review on MyTravelGuide 5/5/2007 Vote

7. Hard to get assistance with lounge, air condition not working, light in room on and off with mechanic all problems.

Read full review on MyTravelGuide 5/5/2007 Vote

8. problems in room with air and light fixtures.

Read full review on MyTravelGuide 5/5/2007 Vote

9. That was pretty hypothetical that they actually opened, however it was not a problem because the air quality was excellent in my room (first floor).

"bright spot in Atlanta " Read full review on Travelocity 4/1/2007 Vote

10. The room was not very clean, the thermostat did not work properly and when I reported a problem with the plumbing it was never fixed.

Read full review on MyTravelGuide 2/21/2007 Vote