Sheraton Buckhead Hotel Atlanta, Atlanta, Complaint

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Rank

29th

Out of 426

Sheraton Buckhead Hotel Atlanta	Average Price: $186 Check Rates

Hotel Class:

3405 Lenox Road NorthEast

Atlanta, 30326 View map

3-Star Hotel Rank: 14 of 93
Average review rating: 3.61

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (61) , MyTravelGuide (540) , Travelocity (17) , TripAdvisor (90) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (2) annoyance (3) apologetic (1) arrogant (1) avoid (3) bad (9) bothersome (2) broken (2) complain (6) complaint (4) cope (2) dirty (6) disappoint (6) downside (3) expensive (3) hard (6) horrible (2) inadequate (2) inconvenient (4) irritate (1) issue (14) lack (4) loud (11) mess (3) mildew (4) mistake (2) negative (4) noise (13) noisy (3) odor (2) poor (5) problem (6) ridiculous (1) rude (1) sad (1) sadly (1) scary (1) shabby (1) shame (1) shock (1) sick (1) slow (4) smell (9) terrible (3) uncomfortable (1) unfortunate (5) urine (1) worn (1) worst (3) wrong (2)

Complaint

Appears in 17 comments.

The following words were used in comments with Complaint:
complaints (17) floor (3) hotel (4) location (2) management (2) night (2) park (2) price (2) room (6) secure (3) service (3)

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1. He told my husband that they did get a lot of complaints but that they can't comp everyone's night stay.

"Disappointing stay At a Marriott Property " Read full review on TripAdvisor 5/20/2012 Vote

2. Besides this it is a nice hotel, no further complaints.

"Nice hotel " Read full review on TripAdvisor 2/15/2012 Vote

3. My biggest complaint is the $20 a day parking fee.

"Great Stay! " Read full review on TripAdvisor 1/3/2012 Vote

4. Only complaint, my room faced the parking garage and all night long I hear the beep notification sound when a person locks their car doors.

"Great hotel - close to shopping " Read full review on TripAdvisor 11/15/2011 Vote

5. I will say security/management responded quickly when I called down to the front desk to inform them of the party at the pool at 3am, but then heard security/management pounding on a door a few rooms down about 30 minute later threatening to kick the guests out due to numerous noise complaints.

"Nice Hotel but NOISY! " Read full review on TripAdvisor 4/18/2011 Vote

6. Upon our complaint the security guard walked the floors to determine exactly which room it was coming from.

"Pleasant Stay " Read full review on TripAdvisor 4/27/2010 Vote

7. One complaint as a consumer is the replenishing of the snacks.

"Odd numbered room = odd noise; this hotel misses the little things " Read full review on TripAdvisor 3/13/2010 Vote

8. Except for the maintenance work that was being done in the hotel I have no complaints.

"Beautiful Hotel in a Beautiful Area " Read full review on Expedia 10/23/2008 Vote

9. Despite my complaints, Id stay here again because of the price/location/service.

Read full review on MyTravelGuide 9/25/2007 Vote

10. Despite my complaints, Id stay here again because of the price/location/service.

Read full review on MyTravelGuide 9/25/2007 Vote