Sheraton Buckhead Hotel Atlanta, Atlanta, Issue

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Rank

29th

Out of 426

Sheraton Buckhead Hotel Atlanta	Average Price: $186 Check Rates

Hotel Class:

3405 Lenox Road NorthEast

Atlanta, 30326 View map

3-Star Hotel Rank: 14 of 93
Average review rating: 3.61

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (61) , MyTravelGuide (540) , Travelocity (17) , TripAdvisor (90) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (2) annoyance (3) apologetic (1) arrogant (1) avoid (3) bad (9) bothersome (2) broken (2) complain (6) complaint (4) cope (2) dirty (6) disappoint (6) downside (3) expensive (3) hard (6) horrible (2) inadequate (2) inconvenient (4) irritate (1) issue (14) lack (4) loud (11) mess (3) mildew (4) mistake (2) negative (4) noise (13) noisy (3) odor (2) poor (5) problem (6) ridiculous (1) rude (1) sad (1) sadly (1) scary (1) shabby (1) shame (1) shock (1) sick (1) slow (4) smell (9) terrible (3) uncomfortable (1) unfortunate (5) urine (1) worn (1) worst (3) wrong (2)

Issue

Appears in 26 comments.

The following words were used in comments with Issue:
broken (2) curtain (2) customer (2) dirty (2) excellent (2) garage (5) hotel (8) never (2) night (2) not (8) park (3) personable (2) poorly (2) problem (2) room (2) secure (2) service (2) sink (2) staff (3) traffic (2)

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1. The other item that could morph into an issue: I used the exercise room every day.

"A Nice Place in Buckhead " Read full review on TripAdvisor 4/5/2012 Vote

2. The issue was solved after our third phone call.

"Excellent location!! " Read full review on TripAdvisor 1/5/2012 Vote

3. We had an issue during the night with very loud guest the level above us.

"Excellent location!! " Read full review on TripAdvisor 1/5/2012 Vote

4. The staff were friendly and took care of a maintenance issue in a timely manner.

"A comfortable place to stay and excellent location. " Read full review on TripAdvisor 12/11/2011 Vote

5. We did not hear about any issues with the rooms.

"Had my wedding and reception here...it was great! " Read full review on TripAdvisor 11/15/2011 Vote

6. No issues with the kids, however there were ZERO parking spaces when we returned to the hotel after dinner at 9pm.

"Nice Hotel but NOISY! " Read full review on TripAdvisor 4/18/2011 Vote

7. Only when a Marriott employee happens to pull in to valet a vehicle is anyone at Marriott aware of the issue.

"Terrible Service - Incompetent Jr. Franchised Staff " Read full review on TripAdvisor 3/26/2011 Vote

8. The only issue I had with the hotel is the parking garage is sort of a pain.

"Great hotel in the middle of Buckhead " Read full review on TripAdvisor 8/24/2010 Vote

9. On our first morning at the hotel, we were not on the package list in the restaurant for a package and were referred to the front desk to resolve the issue.

"There are better choice nearby " Read full review on TripAdvisor 8/11/2010 Vote

10. McGann, you definitely have some issues to deal with at this property to live up to the Marriott experience.

"Service Not Up to Marriott's Core Values! Front Desk Worthless. " Read full review on TripAdvisor 7/6/2010 Vote