Sheraton Buckhead Hotel Atlanta, Atlanta, Poor

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Rank

29th

Out of 426

Sheraton Buckhead Hotel Atlanta	Average Price: $186 Check Rates

Hotel Class:

3405 Lenox Road NorthEast

Atlanta, 30326 View map

3-Star Hotel Rank: 14 of 93
Average review rating: 3.61

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (61) , MyTravelGuide (540) , Travelocity (17) , TripAdvisor (90) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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annoy (2) annoyance (3) apologetic (1) arrogant (1) avoid (3) bad (9) bothersome (2) broken (2) complain (6) complaint (4) cope (2) dirty (6) disappoint (6) downside (3) expensive (3) hard (6) horrible (2) inadequate (2) inconvenient (4) irritate (1) issue (14) lack (4) loud (11) mess (3) mildew (4) mistake (2) negative (4) noise (13) noisy (3) odor (2) poor (5) problem (6) ridiculous (1) rude (1) sad (1) sadly (1) scary (1) shabby (1) shame (1) shock (1) sick (1) slow (4) smell (9) terrible (3) uncomfortable (1) unfortunate (5) urine (1) worn (1) worst (3) wrong (2)

Poor	Appears in 28 comments.

The following words were used in comments with Poor:
area (2) arrival (3) barely (2) bathroom (2) computer (2) convenient (2) excellent (3) hotel (4) lighting (3) lumpy (2) not (3) park (4) quality (2) room (9) service (6) smell (2) staff (7) uncomfortable (2) walking (3) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk failed to deliver good customer service twice as well as someone in accounting with whom I corresponded after we left provided poor service as well.

"There are better choice nearby " Read full review on TripAdvisor 8/11/2010 Vote

2. I told the front desk team that I was leaving due to poor service and the mildew smell, they apologized but that was it.

"MILDEW EWWWWW " Read full review on TripAdvisor 12/11/2009 Vote

3. The room is excellent with a flat screen TV, nice King bed and free WiFi etc but service is poor, no vending machine on each floor, have to get the room cleaned in the morning or else the staff leaves.

"Not impressed " Read full review on Expedia 5/27/2009 Vote

4. When I first arrived the appearance of the hotel was very poor as the front entrance is undergoing massive renovation, however once you enter the hotel it is all First Class.

"Overlook the construction, it’s a good hotel " Read full review on Expedia 5/11/2009 Vote

5. This hotel is obviously under poor management.

Read full review on MyTravelGuide 1/4/2009 Vote

6. The windows were dirty and there was poor site management which was obvious to the eye.

Read full review on MyTravelGuide 12/25/2008 Vote

7. The attitude of the staff was poor.

Read full review on MyTravelGuide 1/16/2008 Vote

8. For your typical price of $13 for a very poor breakfast, they should not make you pay an additional $3 for juice either.

"Save Your Money & Stay Somewhere Else " Read full review on YahooTravel 10/16/2007 Vote

9. Bathroom lighting poor.

Read full review on MyTravelGuide 10/15/2007 Vote

10. Excellent Convenience, decent staff, poor parking options.

Read full review on MyTravelGuide 8/15/2007 Vote