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Rank
6th
Out of 62

Desmond Hotel and Conference Center

Average Price: $177  
 
Hotel Class:
660 Albany-Shaker Road
Albany, 12211 View map  
3-Star Hotel Rank: 3 of 11
Average review rating: 3.95
OpinionWell Value Index: NA
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (21) , MyTravelGuide (1) , TripAdvisor (100) , YahooTravel (19)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bug
Appears in 7 comments. 
The following words were used in comments with Bug:
customer (2)   gross (2)   never (3)   not (3)   positive (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Hopefully the NY State Associate of Realtors will be able to conduct our meetings in another hotel with actually superb customer service and bug free rooms in 2012.
Read full review   11/2/2010 Vote      
2. I made sure I spread the word to everyone I knew about the lack of consern the Desmond gave and the bug situation I experienced.
Read full review   11/2/2010 Vote      
3. My Question to Joanne DiMarco is; how can you say you never had a positive case of bed bugs if you never contacted the customer who complained about the bugs to discuss the situation? I guess by ignoring the situation and not addressing the complaints, makes your comment about never having a positive case, true.
Read full review   11/2/2010 Vote      
4. I wrote what had happened and how I was inconvenieced and grossed out by the bugs.
Read full review   11/2/2010 Vote      
5. The first night of my stay, I woke up in the morning with bug bites all over my lower legs.
Read full review   11/2/2010 Vote      
6. I had this feeling he did not believe me regarding the bugs.
Read full review   11/2/2010 Vote      
7. I was very upset as I was grossed out by this "bug" situation and found the desk clerk not really caring or concerned about the bugs.
Read full review   11/2/2010 Vote      
   
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