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19th
Out of 366

Embassy Suites Phoenix - Biltmore

Average Price: $163  
 
Hotel Class:
2630 East Camelback Road
Phoenix, 85016 View map  
3-Star Hotel Rank: 10 of 62
Average review rating: 4.05
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (11) , MyTravelGuide (71) , Travelocity (7) , TripAdvisor (126) , YahooTravel (24)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Smell
Appears in 9 comments. 
The following words were used in comments with Smell:
$ (2)   bathroom (2)   carpet (3)   liked (2)   mold (2)   musty (2)   not (5)   restroom (2)   room (9)   shower (2)   smoke (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Rooms are dark and musty smelling.
"Dark, dank and musty rooms " Read full review on TripAdvisor   4/25/2012 Vote      
2. Our room smelled of smoke, interesting since indoor smoking has been banned in AZ for several years now.
"You get what you pay for " Read full review on TripAdvisor   11/21/2011 Vote      
3. We were charged over $220 for the room for one night and when I smelled the room, I called immediately to let the front desk know and they gave us a $50 deduction but it is still so awful in here tonght, that I am heartbroken.
"room smells of smoke, very dissappointing " Read full review on TripAdvisor   11/13/2011 Vote      
4. We were given room #512 and the floors were not vacuumed, shower drain was clogged, bathroom door would not lock (at one point my daughter was locked in the restroom), room smelled like mold and carpet in the bedroom was not tacked down properly which is a safety hazard since there were exposed wires/cables for the television.
"Dirty room " Read full review on TripAdvisor   7/8/2010 Vote      
5. We had initially checked into the Embassy Suites in Tempe, Az with advance reservations, but our room was not cleaned and smelled like cigarette.
"Dirty room " Read full review on TripAdvisor   7/8/2010 Vote      
6. They seemed to be having some maintenance issues, sewer smell from public restroom and one elevator was shutdown.
"OK for business with some drawbacks " Read full review on TripAdvisor   4/17/2010 Vote      
7. Bad: rooms are not updated, smell moldy, old carpet, and I had a leak coming from the ceiling outside my bathroom onto the carpet (but it was fixed immediately reported).
"OK for business with some drawbacks " Read full review on TripAdvisor   4/17/2010 Vote      
8. The first room had a musty smell which was attributed to a leaking pipe when the shower was in use.
"Not too impressed " Read full review on Expedia   6/14/2009 Vote      
9. They were in the process of planting new plants in the large atrium, coi pond, they mulch smelled of manure.
"Bad experience " Read full review on TripAdvisor   7/23/2007 Vote      
   
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