Embassy Suites Phoenix - Biltmore, Phoenix, Complaint

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Rank

19th

Out of 366

Embassy Suites Phoenix - Biltmore	Average Price: $163 Check Rates

Hotel Class:

2630 East Camelback Road

Phoenix, 85016 View map

3-Star Hotel Rank: 10 of 62
Average review rating: 4.05

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (11) , MyTravelGuide (71) , Travelocity (7) , TripAdvisor (126) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 9 comments.

The following words were used in comments with Complaint:
charged (2) complaints (9) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our only complaints were that our A/C unit was extremely loud.

"Pet friendly, great location, & lots of amenities! " Read full review on TripAdvisor 5/15/2012 Vote

2. My only complaint would be a trash truck next door make beeping and crashing noises at 6 AM.

"Very nice Embassy Suites " Read full review on TripAdvisor 10/18/2011 Vote

3. From the front desk , to the breakfast staff, the restaurant crew, cooks, bartenders and all the management staff,,,,I have absolutely no complaints.

"Top Notch Convention Site " Read full review on TripAdvisor 7/19/2011 Vote

4. My biggest complaint was the $15/day charge for WIFI.

"Overall OKAY " Read full review on YahooTravel 7/27/2009 Vote

5. With over 50 of my associates staying at the Embassy Suites Phoenix Biltmore for a week's conference, which included meals, there were no complaints only rave reviews.

"Great Location. Great Price. Great Stay. " Read full review on TripAdvisor 6/9/2009 Vote

6. No complaints.

Read full review on MyTravelGuide 9/3/2008 Vote

7. My only complaint involves the parking.

"Very Nice Hotel ! " Read full review on TripAdvisor 3/7/2008 Vote

8. However, these are minor complaints -- everything was there for the asking, and everyone had a great attitude.

"A great hotel with few problems " Read full review on TripAdvisor 3/2/2008 Vote

9. My only complaint is they charged for the wireless internet connection.

"A good value " Read full review on Expedia 1/30/2007 Vote