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Embassy Suites Phoenix - Biltmore
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OpinionWell
Rank
19th
Out of 366
Embassy Suites Phoenix - Biltmore
Average Price: $163
Check Rates
Hotel Class:
2630 East Camelback Road
Phoenix, 85016
View map
3-Star Hotel Rank:
10 of 62
Average review rating:
4.05
OpinionWell Value Index:
2
Traveler reviews analyzed:
Expedia
(
11
)
,
MyTravelGuide
(
71
)
,
Travelocity
(
7
)
,
TripAdvisor
(
126
)
,
YahooTravel
(
24
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
a bit pricey
(1)
annoy
(2)
avoid
(2)
awful
(2)
bad
(7)
broken
(3)
bugs
(2)
complain
(3)
complaint
(3)
dated
(2)
difficult
(3)
dingy
(1)
dirty
(3)
disappoint
(14)
expensive
(4)
hard
(3)
horrible
(2)
inconvenient
(2)
irritate
(3)
issue
(12)
loud
(4)
mediocre
(2)
mold
(2)
negative
(3)
noise
(11)
noisy
(9)
outdated
(3)
poor
(2)
pretty small
(2)
pricey
(1)
problem
(14)
reluctantly
(1)
ridiculous
(1)
rock
(1)
rough
(1)
rude
(1)
sadly
(1)
scald
(1)
scary
(1)
slow
(5)
smell
(9)
stain
(1)
terrible
(3)
tiny
(1)
uncomfortable
(3)
unfortunate
(3)
unsafe
(1)
worn
(2)
worst
(1)
wrong
(5)
See more
Issue
Appears in 14 comments.
The following words were used in comments with
Issue:
ceiling
(2)
management
(3)
night
(3)
refund
(2)
room
(4)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
We also had some trouble with a water
issue
, but the front desk cleared that up for us.
"Pet friendly, great location, & lots of amenities! "
Read full review
on
TripAdvisor
5/15/2012
Vote
2.
I reckon all that is required to solve the noise
issue
would be to replace the sliding door in the bedroom that leads to a small balcony with one that is double glazed.
"Nice hotel, friendly staff "
Read full review
on
TripAdvisor
12/16/2011
Vote
3.
The service was excellent, though we really didn't have any demanding
issue
s.
"Comfortable accommodations, excellent service, great location, price & reliably good breakfast "
Read full review
on
TripAdvisor
7/20/2011
Vote
4.
I contacted a female duty manager on 7/5/10 and advised her of the situation and also told her Daisy had been a witness to the
issue
.
"Dirty room "
Read full review
on
TripAdvisor
7/8/2010
Vote
5.
The on duty manager also refunded our money for the 2nd night, and apologized for the
issue
s.
"Dirty room "
Read full review
on
TripAdvisor
7/8/2010
Vote
6.
I want to first of all thank the Embassy Suite staff for a great job in assisting us regarding these
issue
s.
"Dirty room "
Read full review
on
TripAdvisor
7/8/2010
Vote
7.
I explained the
issue
s and in which she stated 'What do you want me to do?' I was amazed that she responded in that way and just told her nothing.
"Dirty room "
Read full review
on
TripAdvisor
7/8/2010
Vote
8.
I notified on duty manager Joy on 7/4/10, who assisted me in this
issue
and told me she would have a technician check the room and one night would be refunded to us for the inconvenience.
"Dirty room "
Read full review
on
TripAdvisor
7/8/2010
Vote
9.
Upon our arrival that night (9 pm), I noticed our room had a welcome box with a technician's notes stating all
issue
s were resolved, however that was not the case.
"Dirty room "
Read full review
on
TripAdvisor
7/8/2010
Vote
10.
They seemed to be having some maintenance
issue
s, sewer smell from public restroom and one elevator was shutdown.
"OK for business with some drawbacks "
Read full review
on
TripAdvisor
4/17/2010
Vote
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