Omni Colonnade Hotel, Coral Gables, Broken

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Rank

1st

Out of 11

Omni Colonnade Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

180 Aragon Avenue

Coral Gables, 33134 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 4.13

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37) , TripAdvisor (86)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Broken

Appears in 8 comments.

The following words were used in comments with Broken:
bill (2) elevator (4)

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1. We had a broken toilet seat when we arrived and it took 3 phone calls over 24 hours to get it repaired.

""Typical" Westin experience " Read full review on TripAdvisor 5/8/2010 Vote

2. Additionally, during my stay the grill in the restaurant was broken and they were offering a limited menu.

"Not your typical Westin - Worse " Read full review on TripAdvisor 2/15/2010 Vote

3. **Their elevators were broken, had to use the service elevator which was not conviently located to guest rooms**They billed me incorrectly, which resulted in me calling the hotel for 3 days to get a correct bill statement emailed to me so I could file my expense report.

"Worst Hotel - Ants in room, Horrible Service " Read full review on TripAdvisor 2/11/2010 Vote

4. There was a wedding going on and the one working elevator (the other had been broken for a week) was slow and crowded.

"I have a problem with Westin " Read full review on TripAdvisor 8/6/2009 Vote

5. No cappuccino or latte coffee as the hotel`s machine has broken.

"Room not available and went downhill from there " Read full review on TripAdvisor 12/7/2008 Vote

6. The pool and hot tub were broken or closed the first two days.

"Great rooms, sporadic service " Read full review on TripAdvisor 1/25/2007 Vote

7. The elevators were constantly broken.

"Great rooms, sporadic service " Read full review on TripAdvisor 1/25/2007 Vote

8. visibly broken furniture, stained or tarnished brass and just "old looking.

"Not bad, but would recommend you check other options first. " Read full review on Expedia 1/30/2006 Vote