Hanalei Colony Resort, Hanalei, Complaint

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Rank

1st

Out of 11

Hanalei Colony Resort	Average Price: $360 Check Rates

Hotel Class:

5-7130 Kuhio Hwy

Hanalei, 96714 View map

3-Star Hotel Rank: 1 of 3
Average review rating: 4.36

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (34) , TripAdvisor (151)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit high (2) avoid (5) bad (9) big deal (5) bug (2) complain (2) complaint (6) dangerous (3) dated (2) difficult (4) dirt (1) disappoint (10) downside (3) expensive (14) hassle (2) inconvenient (2) issue (4) lack (3) loud (6) mold (2) negative (5) noise (12) odor (5) outdated (2) overpriced (7) peeling (1) poor (2) pricey (6) problem (16) rat (1) rock (1) rough (9) rude (1) sad (1) sick (4) slow (1) smell (13) smoker (4) stained (2) stale (1) tear (2) terrible (2) tiny (4) unbearable (1) uncomfortable (2) unfortunate (2) unfriendly (1) unsafe (1) worn (2) wrong (1)

Complaint

Appears in 12 comments.

The following words were used in comments with Complaint:
complaints (12) not (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only real complaint is the pool.

"Nice resort, but remote " Read full review on TripAdvisor 1/18/2012 Vote

2. No complaints.

"Lovely stay. " Read full review on TripAdvisor 9/23/2011 Vote

3. At first our teenaged sons did not like the absence of a TV, but they quickly adapted, and no complaint was heard after the first five minutes there.

"The ONLY PLACE to Stay on the North Shore " Read full review on TripAdvisor 8/28/2010 Vote

4. Overall, we had zero complaints.

"Very Nice Resort " Read full review on Expedia 11/3/2009 Vote

5. We literally had not one complaint and would stay here again in a second.

"looking for a peaceful vacation? look no further,it's here " Read full review on TripAdvisor 5/21/2009 Vote

6. The construction,office complaints, uncleanly rooms that others had noted were not a problem for us.

"looking for a peaceful vacation? look no further,it's here " Read full review on TripAdvisor 5/21/2009 Vote

7. The only complaint I have is that I wish they made smoking off limits on the lanais.

"I'm Hooked " Read full review on TripAdvisor 7/19/2008 Vote

8. We passed along our complaint in the rating form to the resort manager, but she hasn't responded.

"Beware! " Read full review on TripAdvisor 6/26/2008 Vote

9. My only complaint was the wedding coordinator who dropped the ball, but she had just started at the beginning of the year, so I think she was just getting her feet wet.

"We got married here! " Read full review on TripAdvisor 5/22/2007 Vote

10. I have no other complaints.

"beautiful but noisy ocean and wind " Read full review on TripAdvisor 7/17/2006 Vote