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AQUA Palms and Spa
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OpinionWell
Rank
10th
Out of 165
AQUA Palms and Spa
Average Price: $154
Check Rates
Hotel Class:
1850 ALA MOANA Boulevard
Honolulu, 96815
View map
3-Star Hotel Rank:
4 of 20
Average review rating:
4.07
OpinionWell Value Index:
5
Traveler reviews analyzed:
Expedia
(
99
)
,
MyTravelGuide
(
13
)
,
Travelocity
(
62
)
,
TripAdvisor
(
831
)
,
YahooTravel
(
35
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
annoy
(9)
avoid
(17)
awful
(12)
bad
(67)
big deal
(11)
broken
(12)
chipped
(7)
complain
(41)
complaint
(24)
cramped
(15)
dated
(20)
difficult
(14)
dirty
(21)
disappoint
(50)
downside
(12)
dump
(7)
expensive
(61)
filthy
(7)
gross
(7)
hard
(32)
hardly
(13)
hassle
(7)
horrible
(7)
is a joke
(6)
issue
(66)
lack
(16)
loud
(27)
mildew
(8)
mistake
(11)
mold
(11)
negative
(32)
noise
(157)
noisy
(55)
outdated
(8)
overpriced
(7)
poor
(14)
pricey
(9)
problem
(97)
roach
(7)
rude
(9)
slow
(102)
smell
(34)
terrible
(16)
tiny
(54)
too small
(10)
uncomfortable
(9)
unfortunate
(11)
worn
(21)
worst
(12)
wrong
(15)
See more
Rude
Appears in 11 comments.
The following words were used in comments with
Rude:
desk
(3)
hotel
(2)
not
(2)
reception
(2)
room
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
From the first moment I contacted the hotel to ask if our bags could be held, the person at the bell desk was SO
rude
it took every bone in my body not to curse him out.
"Customer Service does not exist here!!! "
Read full review
on
TripAdvisor
4/18/2012
Vote
2.
A man answered the phone and he was very
rude
, very curt and basically yelled 'You must pay for it.
"Great last minute place to stay "
Read full review
on
TripAdvisor
3/20/2011
Vote
3.
There was one woman who was extremely
rude
and really ruined it for the hotel.
"Overall fantastic with only slight letdowns. "
Read full review
on
TripAdvisor
6/11/2009
Vote
4.
the receptionists were
rude
and didn't care that we were unhappy, since we paid in advance.
"the WORST hotel I've ever stayed at.. DO NOT STAY HERE "
Read full review
on
TripAdvisor
4/24/2009
Vote
5.
All the staff we dealt with was friendly and helpful with the exception of the man at the tour desk, who was
rude
.
"Basic hotel in good location "
Read full review
on
TripAdvisor
11/6/2008
Vote
6.
Aqua Palms is in a bad location, has the smallest pool you've ever seen, the lifts were terrible and the man on reception I had to deal with was
rude
and unapologetic.
"Very disappointed - switched hotels "
Read full review
on
TripAdvisor
3/16/2008
Vote
7.
The
rude
man on reception said we couldn't have any room until after 3pm.
"Very disappointed - switched hotels "
Read full review
on
TripAdvisor
3/16/2008
Vote
8.
Very
rude
.
"An okay stay... "
Read full review
on
TripAdvisor
10/29/2007
Vote
9.
Also during check in Sergio was so
rude
and short with us I figured that everyone else would be as well.
"Don't Be Fooled "
Read full review
on
TripAdvisor
9/22/2007
Vote
10.
The Aqua Marina was a dive: dirty floors, no A/C, bugs, shower not working,
rude
employees, and the dead bolt was broken.
"Not very good "
Read full review
on
TripAdvisor
3/6/2007
Vote
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