Sheraton Atlanta Downtown, Atlanta, Complain

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Rank

18th

Out of 426

Sheraton Atlanta Downtown	Average Price: $173 Check Rates

Hotel Class:

165 COURTLAND

Atlanta, 30303 View map

3-Star Hotel Rank: 7 of 93
Average review rating: 3.84

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (43) , MyTravelGuide (961) , TripAdvisor (317) , YahooTravel (34)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (3) annoy (8) apologetic (4) avoid (7) awful (5) bad (25) barely (5) big deal (3) broken (4) complain (15) complaint (10) condescending (3) cramped (5) damage (3) dated (6) dirty (8) disappoint (21) disgust (4) downside (5) expensive (21) hard (18) horrible (4) ignored (6) inconvenient (8) issue (31) lack (12) loud (9) mediocre (4) negative (5) noise (32) noisy (7) outdated (7) outrageous (4) overpriced (8) penalty (3) poor (6) pricey (8) problem (43) ridiculous (4) rock (6) scary (5) shock (7) slow (12) smell (14) terrible (6) tiny (9) unfortunate (12) weird (5) worst (6) wrong (12)

Complain

Appears in 22 comments.

The following words were used in comments with Complain:
bad (3) car (2) change (2) children (2) desk (2) hotel (4) management (2) new (2) noisy (2) not (5) older (2) park (2) roof (2) room (11) service (2) view (2)

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1. I stayed at this hotel on the advise of a friend after complaining at not being able to find a decent place to stay while traveling on business.

"Comfortable stay " Read full review on TripAdvisor 3/28/2012 Vote

2. Nevertheless, I didn't complain too much.

"No water in shower for TWO DAYS! " Read full review on TripAdvisor 12/19/2011 Vote

3. When I called to complain, guest services apologized for the inconvenience and told me that they were going to get on fixing the issue.

"No water in shower for TWO DAYS! " Read full review on TripAdvisor 12/19/2011 Vote

4. While this was annoying (and I overheard other conference-mates complain about this during the course of the week), it was bearable and I did not complain.

"No water in shower for TWO DAYS! " Read full review on TripAdvisor 12/19/2011 Vote

5. I do not complain about service but it was that bad.

"Hate paying for lousy service " Read full review on TripAdvisor 12/14/2011 Vote

6. Husband complained about the pillow being too large, while I brought my own and have no reason to complain.

"Glad we didn't pay more than we did... " Read full review on TripAdvisor 11/14/2011 Vote

7. Our booking also got us complimentary wifi so I really can't complain about the hotel.

"Just the perfect place for us. " Read full review on TripAdvisor 10/1/2011 Vote

8. Unsure if we were given this room because we complained about the 1st room.

"Nice pool, perfect for Hot-lanta vacation " Read full review on TripAdvisor 8/29/2011 Vote

9. Upon enter my room, I heard the lady next door complain that her bathtub looked like it has been cleaned in weeks.

"Excellant Staff, Houskeeping Lacking " Read full review on TripAdvisor 8/28/2011 Vote

10. I complained to the front desk 'manager' Derrick -- and he could care less.

"Worse vacation in the world " Read full review on TripAdvisor 7/3/2011 Vote