Hilton Phoenix, Phoenix, Complaint

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Rank

36th

Out of 366

Hilton Phoenix	Average Price: $170 Check Rates

Hotel Class:

10 East Thomas Road

Phoenix, 85012-3114 View map

3-Star Hotel Rank: 23 of 62
Average review rating: 4.01

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (14) , MyTravelGuide (32) , Travelocity (4) , TripAdvisor (98) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 5 comments.

The following words were used in comments with Complaint:
busy (3) complaints (5) guest (2) hotel (2) leisure (2) recommend (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only minor complaint I had was that the furniture in the sitting area of our suite was a little scuffed up and detracted somewhat from the overall look of the room.

"Very Nice " Read full review on TripAdvisor 9/15/2011 Vote

2. It's presumably a business decision on the part of the hotel to allow loud events and deal with complaints from guests after the fact, so those who like quiet hotels should definitely beware.

"Beware of very loud private parties held in the Atrium! " Read full review on TripAdvisor 12/5/2010 Vote

3. Only complaint I have is that the pool is a bit small and awkwardly located, but other than that I would easily recommend this to anyone travelling on business or on a short leisure trip.

"Extremely Pleasant Stay " Read full review on TripAdvisor 4/2/2010 Vote

4. However I have no complaints and would recommend it for a leisure or business stay and for event/catering purposes.

"Grest for Business " Read full review on TripAdvisor 2/27/2009 Vote

5. Wasn`t that a wonderful way to address the complaints of your guest?I am a Silver HHonors member and my husband is a Platinum member.

"Never Again " Read full review on TripAdvisor 5/4/2006 Vote