Four Points Phoenix, Phoenix, Rude

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Rank

35th

Out of 366

Four Points Phoenix	Average Price: $95 Check Rates

Hotel Class:

10220 North Metro Parkway East

Phoenix, 85051 View map

3-Star Hotel Rank: 22 of 62
Average review rating: 3.71

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (82) , MyTravelGuide (184) , Travelocity (8) , TripAdvisor (98) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (2) awful (4) awkward (2) bad (12) bit dated (1) broke (3) broken (6) bug (1) complain (4) complaint (6) dated (7) difficult (3) dingy (2) dirty (9) disappoint (5) downside (2) dump (2) dumpy (2) expensive (2) gross (3) hard (7) hate (1) hectic (1) horrible (2) loud (7) mess (2) mildew (5) negative (3) noise (5) outdated (2) overbook (2) poor (5) poorly (4) problem (8) rude (3) sadly (1) scary (4) shock (1) shortcomings (1) slow (5) smell (20) smelly (2) smoker (1) stained (3) tiny (2) unsafe (2) unsure (2) worn (4) worst (6) wrong (3)

Rude	Appears in 5 comments.

The following words were used in comments with Rude:
desk (2) pool (2) towel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. then right after she said that, rude front desk guy comes around the corner with three towels and I said, then where did he get those? then she says, that's all they have.

"WORST Customer Service Ever " Read full review on TripAdvisor 3/19/2012 Vote

2. rude front desk guy with glasses came out to the pool to bring THREE.

"WORST Customer Service Ever " Read full review on TripAdvisor 3/19/2012 Vote

3. Hotel obviously doesn't follow their own rules because the rude front dest guy saw the idiots drinking around the pool with kids running around barefoot, when he brought a few towels out and didn't say anything.

"WORST Customer Service Ever " Read full review on TripAdvisor 3/19/2012 Vote

4. The check-in person was very rude and did not seem friendly.

Read full review on MyTravelGuide 3/30/2009 Vote

5. Some small children running in hallway early in morning yelling, very rude.

Read full review on MyTravelGuide 4/27/2008 Vote