Four Points Phoenix, Phoenix, Broken

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Rank

35th

Out of 366

Four Points Phoenix	Average Price: $95 Check Rates

Hotel Class:

10220 North Metro Parkway East

Phoenix, 85051 View map

3-Star Hotel Rank: 22 of 62
Average review rating: 3.71

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (82) , MyTravelGuide (184) , Travelocity (8) , TripAdvisor (98) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Broken

Appears in 16 comments.

The following words were used in comments with Broken:
bathroom (3) carpet (3) chair (2) dirty (2) elevator (3) floor (4) hotel (2) lighting (2) nice (2) not (5) pool (2) room (5) small (2) staff (3) unhelpful (2) wall (2) water (2)

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1. Be prepared for things like: broken outdoor pool heater, empty keg selections in the bar/broken blender to make drinks, well worn rugs, door handle missing on closet, etc.

"Room was decent for the Priceline bid price... " Read full review on TripAdvisor 5/3/2011 Vote

2. The lock on the window (which I opened to air out the room of the cigarette odor) was broken & a small window lock was added to the track of the window.

"Good Value for Very Nice Room " Read full review on TripAdvisor 4/11/2011 Vote

3. Went next door to find out the situation and they told me someone had broken into thier room and was crawling on the floor between the beds, getting the wifes earring off the nightstand, the son and husband chased the guy and found the earring in the stairwell.

"The room next door was broken into " Read full review on TripAdvisor 4/6/2011 Vote

4. Pros - Staff were generally friendly and accomodating, the rooms were comfortable and clean, the pool was nice after a long day, free internetCons -The food in the restaurant was not very good (bland and too salty), the workout room only has broken, barely-functioning equipment, and the surrounding area doesn't offer much to do after a long day.

"Ok, but nothing special and screwed up the billing " Read full review on TripAdvisor 11/20/2009 Vote

5. The thermostat in the room was broken; the a/c was either on full blast, or off.

"Decent " Read full review on Expedia 5/11/2009 Vote

6. The elevators were constantly broken.

Read full review on MyTravelGuide 10/1/2007 Vote

7. The bathtub drain was broken and could not hold water for a bath.

Read full review on MyTravelGuide 10/1/2007 Vote

8. The lens on the elevator lights on our floors were broken, some of the woodwork was broken off and the carpet was dirty.

Read full review on MyTravelGuide 9/1/2005 Vote

9. The lens on the elevator lights on our floors were broken, some of the woodwork was broken off and the carpet was dirty.

Read full review on MyTravelGuide 3/25/2005 Vote

10. I did not report the broken switch on the jacuzzi, because all the rest was super nice.

Read full review on MyTravelGuide 3/24/2005 Vote