Hilton Phoenix, Phoenix, Problem

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Rank

15th

Out of 366

Hilton Phoenix	Average Price: $130 Check Rates

Hotel Class:

2435 South 47th Street

Phoenix, 85034-6410 View map

3-Star Hotel Rank: 8 of 62
Average review rating: 3.82

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (24) , MyTravelGuide (373) , TripAdvisor (159) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (2) avoid (5) bad (10) barely (2) bed bugs (21) broken (4) bugs (3) chipped (3) complain (5) complaint (12) cramped (2) dated (7) delay (3) dingy (2) dirt (2) dirty (4) disappoint (5) disgust (2) disturbing (7) downside (5) expensive (4) exterminator (2) hard (3) hassle (2) issue (20) lack (3) loud (4) mildew (3) negative (8) noise (10) odor (2) outdated (3) overpriced (3) peeling (2) poor (4) poorly (2) problem (17) ridiculous (2) rude (7) sadly (4) slow (6) smell (8) smoker (2) stain (2) terrible (5) tiny (2) unfortunate (4) weird (3) worst (7) wrong (8)

Problem

Appears in 25 comments.

The following words were used in comments with Problem:
alarm (2) bed (3) compensate (2) desk (2) hotel (2) phone (2) quick (2) room (7) staff (2) toilets (2) towel (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only real problem with this hotel is the location.

"Good Hotel " Read full review on TripAdvisor 3/13/2012 Vote

2. I wasn't calling to get any type of compensation; I was just trying to make them aware of the problem so they could address it.

Read full review 3/31/2011 Vote

3. Bed bugs are a serious problem in the travel industry as a whole and are found in airplanes, taxis and even public movie theatres.

Read full review 3/31/2011 Vote

4. I wasn't calling to get any type of compensation; I was just trying to make them aware of the problem so they could address it.

"Warning! Bed Bugs and Poor Management! " Read full review on TripAdvisor 3/31/2011 Vote

5. Called to the front desk who sent an engineer: Neither problems were fixed and no follow up.

"Stay away. Dishonest hotel with bad room to make things worse. " Read full review on TripAdvisor 7/8/2010 Vote

6. Regarding the room: neither phone worked and had problems with the tv.

"Stay away. Dishonest hotel with bad room to make things worse. " Read full review on TripAdvisor 7/8/2010 Vote

7. We called the front desk and was told an engineer would come to fix the problems, but after waiting over 30 minutes in the freezing room no one arrived.

"Cleaning Problem " Read full review on TripAdvisor 12/17/2009 Vote

8. However, the two times I stayed there we had problems with the rooms.

"Cleaning Problem " Read full review on TripAdvisor 12/17/2009 Vote

9. Third problem: After jumping out of bed after my cell phone alarm went off, we discovered there were no towels in the room.

"Extremely poor experience " Read full review on TripAdvisor 8/19/2009 Vote

10. How do you remember face towels, bath mats and forget towels?Fourth problem: We EARLY for the airport shuttle only to be told that a flight crew had priority over us and that we would have to take the next van, which would result in a much closer check in time than I wanted.

"Extremely poor experience " Read full review on TripAdvisor 8/19/2009 Vote