Doubletree Guest Suites Washington, DC, Washington DC, Complain

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Rank

88th

Out of 279

Doubletree Guest Suites Washington, DC	Average Price: $282 Check Rates

Hotel Class:

801 New Hampshire Avenue NorthWest

Washington DC, 20037-2304 View map

3-Star Hotel Rank: 47 of 58
Average review rating: 3.96

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (17) , Travelocity (7) , TripAdvisor (170) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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apologetic (5) avoid (5) bad (10) big deal (2) broken (5) chipped (10) complain (7) complaint (4) cramped (5) damage (2) dangerous (2) dated (5) delay (2) difficult (5) dirty (16) disappoint (10) disgust (2) downside (2) errors (3) expensive (5) filthy (4) frustrated (2) hard (4) issue (17) lack (4) loud (2) mess (2) negative (7) noise (9) noisy (4) outdated (2) overbook (2) oversold (2) poor (7) poorly (2) pricey (3) problem (35) robbed (2) rude (5) shabby (2) shock (3) slow (14) smell (5) stale (2) tiny (2) uncomfortable (3) unfortunate (3) worn (6) worst (3) wrong (6)

Complain

Appears in 7 comments.

The following words were used in comments with Complain:
hotel (3) management (2) not (3) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was contacted later by the manager through email after complaining through the HHonors member program.

"A better standard is expected from a Hilton property " Read full review on TripAdvisor 7/27/2011 Vote

2. I don't complain - - it is not a big deal to me but just observe the attitude and response.

"I did not detect filth - just old and musty " Read full review on TripAdvisor 11/16/2009 Vote

3. I am not one to usually complain about a hotel as when Im away I don't spend much time in the room, however this hotel is so dirty I didn't feel comfortable sleeping there.

"Filthy Hotel in a Great Location! " Read full review on TripAdvisor 10/24/2009 Vote

4. We overheard a couple of other people complaining about the same kinds of things that weekend, so I think they ran into some problems being understaffed or busy.

"nice big rooms, inconsistent service " Read full review on TripAdvisor 9/22/2009 Vote

5. If enough guests complain, maybe management at this hotel will figure out that something needs to be done to improve this situation.

"Dirty Floors " Read full review on TripAdvisor 5/6/2009 Vote

6. Twenty five dollars a day is reasonable for parking in Washington and at the rate we got I can't complain about paying extra for internet service.

"Nice Hotel Great Weekend Deal " Read full review on YahooTravel 7/22/2008 Vote

7. I had problems with the housekeeper not leaving regular coffee for me despite complaining to the front desk.

"Doubletree Guest Suites Washington, DC FOSE Convention " Read full review on TripAdvisor 4/3/2008 Vote