Doubletree Guest Suites Washington, DC, Washington DC, Apologetic

OpinionWell's Blog

Home » United States » » Washington DC Destinations » Washington DC Hotels » Doubletree Guest Suites Washington, DC

OpinionWell
Rank

88th

Out of 279

Doubletree Guest Suites Washington, DC	Average Price: $282 Check Rates

Hotel Class:

801 New Hampshire Avenue NorthWest

Washington DC, 20037-2304 View map

3-Star Hotel Rank: 47 of 58
Average review rating: 3.96

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (17) , Travelocity (7) , TripAdvisor (170) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

apologetic (5) avoid (5) bad (10) big deal (2) broken (5) chipped (10) complain (7) complaint (4) cramped (5) damage (2) dangerous (2) dated (5) delay (2) difficult (5) dirty (16) disappoint (10) disgust (2) downside (2) errors (3) expensive (5) filthy (4) frustrated (2) hard (4) issue (17) lack (4) loud (2) mess (2) negative (7) noise (9) noisy (4) outdated (2) overbook (2) oversold (2) poor (7) poorly (2) pricey (3) problem (35) robbed (2) rude (5) shabby (2) shock (3) slow (14) smell (5) stale (2) tiny (2) uncomfortable (3) unfortunate (3) worn (6) worst (3) wrong (6)

Apologetic

Appears in 6 comments.

The following words were used in comments with Apologetic:
management (4) night (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Since our first night was so great, and the manager was so apologetic, I'll chalk it up as an anomaly, and I would stay there again.

"nice big rooms, inconsistent service " Read full review on TripAdvisor 9/22/2009 Vote

2. That said, we were still satisfied with our stay as we explained things to the manager and he was very pleasant and apologetic and knocked off a night from our bill.

"nice big rooms, inconsistent service " Read full review on TripAdvisor 9/22/2009 Vote

3. There also appeared to be some confusion over room ratesWe tried to resolve this issue the following day with another reception staff, when we were overheard by the manager, who was apologetic and offered us free parking and internet access for one of the rooms for the duration of our stay as a compensation.

"Probably the most terrible service we have ever experienced. " Read full review on TripAdvisor 9/12/2009 Vote

4. The manager was very kind and apologetic and had the tv fixed that day.

"Dirty Floors " Read full review on TripAdvisor 5/6/2009 Vote

5. The maid service is the only weak spot we noticed; sometimes the dishes weren`t washed or the coffee/tea/soap supplies weren`t replaced, but when we called the front desk, they were always apologetic and got the requested items to us very rapidly.

"Had a great stay " Read full review on TripAdvisor 11/30/2007 Vote

6. She wasn`t apologetic at all, and she asked if I wanted one.

"Nice hotel and location, but slow service " Read full review on TripAdvisor 6/30/2005 Vote