Washington Court Hotel, Washington DC, Unhelpful

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Rank

67th

Out of 279

Washington Court Hotel	Average Price: $328 Check Rates

Hotel Class:

525 New Jersey Avenue NorthWest

Washington DC, 20001 View map

3-Star Hotel Rank: 36 of 58
Average review rating: 3.9

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (64) , Travelocity (14) , TripAdvisor (313) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Unhelpful

Appears in 9 comments.

The following words were used in comments with Unhelpful:
helpful (2) hotel (3) management (2) not (2) reception (2) room (3) rude (2) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk exteremly unhelpful with the matter.

"Great location...dont park here! " Read full review on TripAdvisor 9/13/2011 Vote

2. We understand it was a busy weekend with little room availability, but our main problem with the staff was that the night manager Roy was completely unhelpful and made no effort to help us find a suitable room either in their hotel or another hotel.

"Terrible service and extremely unhelpful staff " Read full review on TripAdvisor 4/11/2010 Vote

3. Staff and management were unsympathetic and unhelpful.

"Don't count on having a room at the Washington Court, even if you confirm and guarantee. " Read full review on TripAdvisor 3/27/2010 Vote

4. Came down to the reception, again the staff were unhelpful and I was not able to retrieve a messages that was left for us.

"over priced- rude staff " Read full review on TripAdvisor 10/28/2009 Vote

5. We were visiting the US for the first time from the UK, when we asked the reception information about Washington DC, the staff were rude and unhelpful.

"over priced- rude staff " Read full review on TripAdvisor 10/28/2009 Vote

6. They were unfriendly and unhelpful and not at all apologetic for making me wait over two hours for a room.

"Great hotel - poor front desk staff " Read full review on TripAdvisor 4/16/2009 Vote

7. The gift shop lady was also pretty dour and unhelpful.

"Very Nice Stay - Service Hit or Miss " Read full review on TripAdvisor 7/6/2008 Vote

8. I stayed here for a little less than a week, and I had a very nice stay although the service was a little bit hit or miss - some people were truly excellent and went out of their way to help, and a couple were singularly unhelpful.

"Very Nice Stay - Service Hit or Miss " Read full review on TripAdvisor 7/6/2008 Vote

9. If there is one significant negative to the hotel it is a somewhat rude and unhelpful staff.

"Better than the Hyatt.... " Read full review on YahooTravel 1/25/2007 Vote