The Hay-Adams, Washington DC, Manager

OpinionWell's Blog

Home » United States » » Washington DC Destinations » Washington DC Hotels » The Hay-Adams

OpinionWell
Rank

81st

Out of 279

The Hay-Adams	Average Price: $524 Check Rates

Hotel Class:

16th & H Sts. NorthWest

Washington DC, 20006 View map

5-Star Hotel Rank: 10 of 12
Average review rating: 4.49

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (35) , TripAdvisor (206)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (22) balcony (3) bar (43) bathroom (37) bed (31) bill (10) breakfast (57) brunch (6) check in (14) check out (4) closet (5) complimentary (8) concierge (38) cost (7) deal (4) decor (4) dinner (30) food (44) front desk (23) gym (4) hotel (384) housekeeping (17) lobby (27) location (104) lunch (4) manager (9) money (8) parking (5) pillow (8) price (25) rate (26) recommend (20) restaurant (54) room (340) room service (17) service (128) shower (9) spa (3) staff (134) street (30) suite (35) to park (3) towel (5) tub (4) valet (5) view (105) walk (18) walk in (3) water pressure (4) wireless (9)

Manager

Appears in 9 comments.

75% wrote positive comments about manager

The following words were used in comments with Manager:
excellent (2) management (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Upon check in, I had a lovely letter from the manager and a white chocolate White House in the room.

"Wouldn't Stay Anywhere Else " Read full review on TripAdvisor 5/3/2012 Vote

2. The Bar/rest Manager and the servers WOW, talk about excellent servers.

"The Best Hotel Stay Ever!!! " Read full review on TripAdvisor 9/3/2011 Vote

3. The concierge's entire team was Excellent, but Eric and Anna (Manager) were the best.

"The Best Hotel Stay Ever!!! " Read full review on TripAdvisor 9/3/2011 Vote

4. Everyone from the bellman to the manager makes you feel special.

"A truly personal hotel " Read full review on TripAdvisor 11/2/2011 Vote

5. Manager Christof Pignet provided me with extensive restaurant recommendations that helped me narrow down the many food options in DC.

"A charming experience. Service from another era. " Read full review on TripAdvisor 9/1/2011 Vote

6. The hotel manager sent up an apology note later but I do not think he was sensitive to how embarassed we were.

"Unpleasant beginning " Read full review on TripAdvisor 4/7/2011 Vote

7. They front desk had to get the manager, the manager gave us a hard time, etc. What's worse is that they never resolved the booking issue after assuring us they would and ended up billing us twice.

"Terrible Experience " Read full review on TripAdvisor 8/11/2010 Vote

8. Even a minor mistake made by a trainee front-desk clerk was addressed by the manager who sent a note of apology and a platter of chocolates and cookies to our room.

"Well deserved 5-star hotel. " Read full review on Expedia 10/1/2008 Vote

9. We immediately asked to see a Manager who really didn't seem to care.

"Never Again " Read full review on TripAdvisor 7/17/2011 Vote