Hilton Tucson, Tucson, Service

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Rank

5th

Out of 278

Hilton Tucson	Average Price: $176 Check Rates

Hotel Class:

10000 North Oracle Road

Tucson, 85737 View map

4-Star Hotel Rank: 3 of 16
Average review rating: 3.89

OpinionWell Value Index: 10

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (35) , MyTravelGuide (150) , Travelocity (11) , TripAdvisor (354) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (23) balcony (29) bar (71) bathroom (39) bed (37) bill (11) breakfast (83) charge (32) check in (34) check out (9) closet (10) concierge (13) cost (16) deal (14) dinner (41) downtown (20) fee (12) food (108) front desk (52) hot tub (25) hotel (386) housekeeping (13) landscape (18) lobby (62) location (85) lunch (15) manager (14) massage (16) money (14) parking (52) patio (32) pillow (12) pool (368) price (49) rate (47) recommend (43) restaurant (155) room (467) room service (19) service (138) shower (17) spa (39) staff (165) suite (44) towel (28) valet (14) value (19) view (164) walk (32) wireless (16)

Service

Appears in 138 comments.

78% wrote positive comments about service

The following words were used in comments with Service:
clean (9) customer (11) desk (9) excellent (13) food (22) friendly (7) good (14) great (26) guest (6) hotel (15) internet (8) lobby (6) most (6) nice (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. --Room was very clean--Service was attentive--Views of the mountains and town from the property are very niceTHE BAD:--The bathrooms overall were nice, except the oddly designed shower - it has an open ledge behind it with no curtain, so the water ends up on there, and then on the floor.

"Nice resort property on outskirts of town " Read full review on TripAdvisor 4/25/2012 Vote

2. Service is excellent, as well as attention to details and to small things which make our business guests stays much more enjoyable.

"Excellent Property/Needs Better Food Service " Read full review on TripAdvisor 4/24/2012 Vote

3. staff is courteous, grounds were clean (for the most part - occasional litter in the elevator from kids I think) and the service was good.

"Pleasant place to stay - too isolated and expensive though for conference " Read full review on TripAdvisor 4/15/2012 Vote

4. If you want decent service, you are forced to eat of property, and this resort is fairly isolated from greater Tucson.

"Such potential! Come on Management!!!! " Read full review on TripAdvisor 4/10/2012 Vote

5. The service was perfect.

"Oasis in the Desert " Read full review on TripAdvisor 4/5/2012 Vote

6. Staff very personable and great service.

"Tucson Trip " Read full review on TripAdvisor 3/22/2012 Vote

7. For some reason (while the food is good) the service is terrrible.

"Overall, a good place to stay but service is poor " Read full review on TripAdvisor 3/20/2012 Vote

8. The bar is great - great service and well organized - however, they often tend to be understaffed.

"Overall, a good place to stay but service is poor " Read full review on TripAdvisor 3/20/2012 Vote

9. Best service ever.

"Great for kids " Read full review on TripAdvisor 3/19/2012 Vote

10. The service was outstanding, the concierge beyond helpful, and the rooms were spacious and super clean (something I'm extremely picky about!).

"Beautiful hotel! " Read full review on TripAdvisor 3/18/2012 Vote