Hilton Tucson, Tucson, Front Desk

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Rank

5th

Out of 278

Hilton Tucson	Average Price: $176 Check Rates

Hotel Class:

10000 North Oracle Road

Tucson, 85737 View map

4-Star Hotel Rank: 3 of 16
Average review rating: 3.89

OpinionWell Value Index: 10

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (35) , MyTravelGuide (150) , Travelocity (11) , TripAdvisor (354) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 52 comments.

63% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (8) helpful (5) hotel (4) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff is friendly and helpful especially the concierge and front desk folks.

"Beautiful views and grounds! " Read full review on TripAdvisor 5/2/2012 Vote

2. We also used the spa services for massages and the spa front desk attendant was fabulous.

"Beautiful hotel! " Read full review on TripAdvisor 3/18/2012 Vote

3. The only negative comment on the casitas is the distance from the main building and the parking but the front desk was great about sending a cart to our door whenever we requested it.

"Beautiful Mountain Resort! " Read full review on TripAdvisor 2/3/2012 Vote

4. Contrary to other reviews, we found the customer service to be outstanding including at the front desk reception area.

"We loved our getaway to El Conquistador. " Read full review on TripAdvisor 9/12/2011 Vote

5. Also, Joni at the front desk was very welcoming and a nice friendly face to represent the reception area of the spa.

"We loved our getaway to El Conquistador. " Read full review on TripAdvisor 9/12/2011 Vote

6. The front desk was friendly, as was everyone we came into contact with.

"Another Excellent Stay " Read full review on TripAdvisor 3/3/2011 Vote

7. Overall my wife and I were happy w/our stay, however we had a few issues that were annoying, the main one being that the card key we were given at check-in didn't work, I know, not a big deal, however it was raining and I had to go back to the front desk (in the rain) several times to have it corrected.

"Overall a very good resort " Read full review on TripAdvisor 1/12/2011 Vote

8. At check in the lady behind the front desk was less than friendly.

"Disappointing weekend for the money spent " Read full review on TripAdvisor 7/18/2010 Vote

9. The service was superb and friendly whether it came from those at the front door, front desk, beauty salon, restaurants, or housekeeping.

"Great place to relax and be pampered! " Read full review on TripAdvisor 2/20/2010 Vote

10. First room assigned (junior suite) faced a dirt hillside, and when asked to be moved the front desk was courteous but unaware that the room didn't have any view.

"OK but Pricey " Read full review on TripAdvisor 2/15/2010 Vote