Red Lion Spokane, Spokane, Manager

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Rank

11th

Out of 94

Red Lion Spokane	Average Price: $163 Check Rates

Hotel Class:

700 North Division Street

Spokane, 99202-1613 View map

3-Star Hotel Rank: 6 of 21
Average review rating: 3.34

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (57) , MyTravelGuide (177) , TripAdvisor (105) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 8 comments.

The following words were used in comments with Manager:
problem (2)

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1. we called the desk twice and my husband went to the desk the third time to be told that the manager wasn't in and there was nothing they could do.

"Disappointing ! " Read full review on TripAdvisor 8/14/2011 Vote

2. The supervisor on call agreed that the sheets were 'unacceptable' and that she would take it up with her Manager and have the manager call me.

"Dirty sheets- bad service " Read full review on TripAdvisor 7/13/2010 Vote

3. Guess what- the Manager did not call, so i called the Manager to get an explanation and she talked to me for 10 minutes and promised that she would personally go to the room and take a look at the sheets and call back to give me a resolution to the issue.

"Dirty sheets- bad service " Read full review on TripAdvisor 7/13/2010 Vote

4. I expressed my displeasure to Les, who is the manager, and he somehow not only got us all the rooms we needed, but placed them adjacent to each other, looking over the river, AND one of them handicap access.

"Well taken care of " Read full review on TripAdvisor 6/8/2009 Vote

5. Prior to our arrival, I emailed the front manager Les Hammons with a special request and he was kind enough to return my email and accomodate my request without any problems.

"better than expected " Read full review on TripAdvisor 9/8/2008 Vote

6. I checked out of the hotel the next day with a promise that the Manager would call me to talk about the issue so it does not happen in the future.

"Dirty sheets- bad service " Read full review on TripAdvisor 7/13/2010 Vote

7. I just asked the Manager that she let me know what her plan of action was to address this issue.

"Dirty sheets- bad service " Read full review on TripAdvisor 7/13/2010 Vote

8. The one time we had a small issue, the manager went out of his way to make sure our problems were solved promptly, and then even tho it was a very minor issue (we had hoped to get the same room wed had the last time we stayed), he comped us a full dinner, featuring ribeye steaks for me and the wife, and cheeseburgers for the boys.

"Great place to stay... " Read full review on Expedia 9/18/2008 Vote