Hotel Mar Monte, Santa Barbara, Service

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Rank

8th

Out of 107

Hotel Mar Monte	Average Price: $245 Check Rates

Hotel Class:

1111 East Cabrillo Boulevard

Santa Barbara, 93103 View map

3-Star Hotel Rank: 4 of 33
Average review rating: 3.34

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (52) , TripAdvisor (324) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (16) balcony (66) bar (21) bath (13) bathroom (47) beach (192) bed (63) breakfast (56) charge (25) check in (29) check out (13) closet (9) concierge (11) deal (17) dinner (22) discount (10) downtown (21) food (52) front desk (69) hot tub (10) hotel (589) housekeeping (17) lobby (16) location (153) manager (32) massage (14) money (15) ocean (159) parking (77) patio (11) pillow (14) pool (86) price (66) rate (43) recommend (47) restaurant (97) room (608) room service (29) service (92) shower (13) shuttle (16) spa (34) staff (167) street (130) towel (8) tub (10) valet (13) view (187) walk (60) wireless (10)

Service

Appears in 92 comments.

84% wrote positive comments about service

The following words were used in comments with Service:
clean (5) customer (11) elevator (5) excellent (12) extremely (5) food (8) friendly (6) good (17) great (11) guest (5) helpful (5) hotel (24) liked (4) location (7) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. He is to be commended for his outstanding service to guests.

"Especially helpful concierge " Read full review on TripAdvisor 5/4/2012 Vote

2. From the moment we walked in, we were treated with exceptional service.

"Exceptional service at a lovely property!!! " Read full review on TripAdvisor 3/28/2012 Vote

3. The level of service was comparable (actually far better) than that of a Four Seasons Hotel.

"Exceptional service at a lovely property!!! " Read full review on TripAdvisor 3/28/2012 Vote

4. I travel a lot for business and it's always refreshing to see familiar faces that give me excellent service to make my hotel stay not such a drag.

"Rooms have a new look! Was glad that the staff had not changed. " Read full review on TripAdvisor 3/24/2012 Vote

5. The service has always been great , the restaraunt & bar are very good , the pool & hot tub are nice and the location right across from the beach can't be beat.

"My all time favorite hotel in Santa Barbara " Read full review on TripAdvisor 3/15/2012 Vote

6. Maybe the bathroom could be a little more modern and functional, but the room was clean, the bed very comfortable, the service excellent (we have been given very good tips at reception as to where to eat and we also have been served chilled white wine and chocolate strawberries in our room as a little honeymoon treat!).

"Make sure you book an ocean view room! " Read full review on TripAdvisor 12/20/2011 Vote

7. She is the epitome of great customer service.

"They're so lucky they have Ginelle. " Read full review on TripAdvisor 12/16/2011 Vote

8. This is the kind of person who deserves the pat on the back/kudos from management because of his smile and his service to the guests 100%.

"Great Service " Read full review on TripAdvisor 11/30/2011 Vote

9. The restaurant, Bistro 1111, was a very pleasant place to eat with excellent service, and the food was good, especially the chocolate molten cake.

"Sea view... " Read full review on TripAdvisor 10/25/2011 Vote

10. Bar service by the pool was excellent, the furniture comfy, and the fire pit cozy after the sun left the pool area.

"Amazing stay for our 10th anniversary " Read full review on TripAdvisor 9/12/2011 Vote