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OpinionWell
Rank
8th
Out of 107

Hotel Mar Monte

Average Price: $245  
 
Hotel Class:
1111 East Cabrillo Boulevard
Santa Barbara, 93103 View map  
3-Star Hotel Rank: 4 of 33
Average review rating: 3.34
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (52) , TripAdvisor (324) , YahooTravel (21)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 32 comments. 
40% wrote positive comments about manager
The following words were used in comments with Manager:
accommodating (2)   cares (2)   complain (3)   desk (7)   generous (2)   helpful (4)   hotel (8)   liked (2)   management (34)   problem (3)   rating (3)   reservation (3)   responsive (2)   secure (2)   service (2)   staff (2)    
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1. And the manager refused to help me because I lost my receipt.
"They will give your a recipt for $190 but charge you $270 " Read full review on TripAdvisor   12/8/2009 Vote      
2. David McCarthy, the manager, personnally talked with me several times to reassure me that he would make sure everyone would be taken care of.
"Five star service for a 3 star price on a beautiful beach in Santa Barbara was a terrific surprize. " Read full review on TripAdvisor   9/26/2009 Vote      
3. In particular, we were impressed with the outstanding service we received from Lorenzo Benitez , the banquet manager, who was accommodating, responsive, and helpful throughout the week.
"Excellent Service " Read full review on TripAdvisor   1/21/2009 Vote      
4. I stop at the front desk, and the manager says to unplug the phone if I can to prevent it from happening again - that would have been good to know on the day I checked in.
"Worst Customer Service EVER " Read full review on TripAdvisor   6/4/2008 Vote      
5. I would recommend this hotel and speak with Wydrick the night time manager and he will get whatever you need to make your stay more enjoyable.
"Great Location " Read full review on TripAdvisor   1/31/2011 Vote      
6. I had spoke with the night Manager Wydrick and he immediately called maintenance and had a pad put on top of the bed so it was a little softer to sleep.
"Great Location " Read full review on TripAdvisor   1/31/2011 Vote      
7. Knowing I couldn't cancel the reservation, I called the hotel's general manager and expressed my concerns.
"Worth your visit " Read full review on TripAdvisor   1/12/2011 Vote      
8. Derrick the front desk manager was a jewel in assiting me with the reservation.
"Beautiful " Read full review on TripAdvisor   3/4/2010 Vote      
9. One night, we had the opportunity to visit with Wydrick, one of the managers.
"Book With Confidence " Read full review on TripAdvisor   10/21/2009 Vote      
10. If you're not getting what you need, ask for Jim, the Sales Manager.
"Great Location, Service " Read full review on TripAdvisor   10/14/2009 Vote      
   
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