The Sandman Inn, Santa Barbara, Manager

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Rank

14th

Out of 107

The Sandman Inn	Average Price: $130 Check Rates

Hotel Class:

3714 State Street

Santa Barbara, 93105 View map

2-Star Hotel Rank: 2 of 20
Average review rating: 3.48

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (85) , Travelocity (4) , TripAdvisor (202) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 10 comments.

The following words were used in comments with Manager:
problem (2) return (2) rude (2) smoke (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I had to put up with the manager gloat to one of his Latino workers how he danced at a Mexican quincenera he attended the night before.

"WORST Hotel Experience of my Life!! " Read full review on TripAdvisor 4/12/2012 Vote

2. I notified the manager after returning from the weekend to see if she could do anything for me and said that everthing was my fault.

"Extremely rude management " Read full review on TripAdvisor 4/11/2011 Vote

3. I made group reservations and thereafter the sales manager wouldn't return my calls or emails.

"Don't book for groups " Read full review on TripAdvisor 12/2/2010 Vote

4. My husband had stayed there previously and had quite a bit of difficulty with being double billed but the manager fixed everything and he was happy with his end result, which is the reason why we chose it again.

"Nice and comfortable " Read full review on TripAdvisor 4/3/2010 Vote

5. 25, 2010, I just got off the phone with the manager and she informed me the sweaters were not in 'lost and found' and she could not help me.

"Would not go back. " Read full review on Expedia 1/25/2010 Vote

6. Manager refused to reimburse me for three nights after all problems, therefore I do not recommend as they do not work with women traveling alone who have complaints about their problems.

"Terrible " Read full review on TripAdvisor 1/1/2010 Vote

7. There was loud construction at 6am, the hotel manager was beyond rude about our predicament.

"COCKROACH INFESTED!!! " Read full review on TripAdvisor 4/27/2012 Vote

8. The room had tons of ants but ants I can deal with, construction behind the hotel starting at 6am went to take a shower in the dirty bathroom either freezing cold or scalding hot water no in between the best part was when we were packing up to leave we put our bags on the bed and found a cockroach so I went to the front desk to complain and the manager was arguing with me telling me it was not a cockroach it was a waterbug (i have pictures to prove that it is in fact a cockroach) and disregarded everything else i said but she did tell me i would be getting a discount on the room (only 20%).

"DO NOT STAY HERE! " Read full review on TripAdvisor 4/27/2012 Vote

9. com and they spoke with her she said i would not be getting a discount because we smoked in the room (which is completely false!) so i called the sandman in and spoke with the manager Camillia again she was completely rude and is now accusing me of smoking pot in the room I DO NOT SMOKE POT.

"DO NOT STAY HERE! " Read full review on TripAdvisor 4/27/2012 Vote

10. When I brought the issues to the attention of the manager, she did discount the room 35%.

"The ultimate in inconsistency -- beware " Read full review on YahooTravel 9/11/2009 Vote