Inn of the Spanish Garden, Santa Barbara, Manager

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Rank

9th

Out of 107

Inn of the Spanish Garden	Average Daily Rate: NA Check Rates

Hotel Class:

915 Garden Street

Santa Barbara, 93101 View map

3-Star Hotel Rank: 5 of 33
Average review rating: 4.67

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (3) , Travelocity (2) , TripAdvisor (353) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 5 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:

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1. The female staff were very professional, especially the manager; I found the male staff to be more "grin-and-bear-it" types.

"Resting on their laurels unfortunately " Read full review on TripAdvisor 6/15/2009 Vote

2. About one week after our stay, we even got a handwritten card in the mail from the general manager, thanking us for staying at the hotel.

"Attention to details make for a great stay " Read full review on TripAdvisor 4/16/2008 Vote

3. So, off to reception where a very helpful night porter tried to ascertain what was wrong, called the hotel manager, offered us an alternative room for the night and handled two stressed out, jet lagged, tired people very well indeed.

"Quality Customer Service Maintains the Reputation " Read full review on TripAdvisor 9/21/2007 Vote

4. The following morning, the desk manager greeted us on the way to breakfast and instantly knew what had happened and said that if we left our bags in the middle of the room (and left anything hanging in the closet) it would all be moved and our room would be ready by 1pm.

"Quality Customer Service Maintains the Reputation " Read full review on TripAdvisor 9/21/2007 Vote

5. However, I was persistent and called back to speak with a manager and the Assistant Manager, Christine, took my call, immediately apologized for her employee`s behavior and was absolutely fabulous.

"Lovely Stay at the Inn of the Spanish Garden " Read full review on TripAdvisor 7/30/2007 Vote