Best Western San Diego, San Diego, Manager

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OpinionWell
Rank

66th

Out of 517

Best Western San Diego	Average Price: $118 Check Rates

Hotel Class:

411 Hotel Circle South

San Diego, 92108 View map

2-Star Hotel Rank: 7 of 95
Average review rating: 3.07

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (127) , MyTravelGuide (3) , TripAdvisor (238) , YahooTravel (17)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Manager

Appears in 18 comments.

80% wrote positive comments about manager

The following words were used in comments with Manager:
cares (3) charged (2) customer (2) discount (2) management (20) nice (2) night (2) responsive (4) reviews (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. She tried to find a manager to take care of it, but after about 10 minutes wait, she gave up and took the restaurant charge off our bill without any problem.

"Some good, some bad but OK overall. " Read full review on TripAdvisor 4/13/2012 Vote

2. The supervisor I talked with was nice, but the manager who replied to my feedback wasn't very responsive.

"Not too thrilled " Read full review on TripAdvisor 3/23/2012 Vote

3. I am questioning the managers response in the below post.

"$75.00 even when paying with credit card " Read full review on TripAdvisor 11/22/2011 Vote

4. The Manager should of been on the phone taking care of my paid 2 nights and crossing his fingers that I didn't come on some review site to speak the truth.

"attacked by Bed Bugs!!! " Read full review on TripAdvisor 2/14/2010 Vote

5. manager adjusted the bill.

"lousy bed " Read full review on TripAdvisor 4/8/2012 Vote

6. I have stayed here twice and the manager on the desk (or she calls herself the manager) Ashley is one of the most rudest individuals I have ever checked in with.

"Hotel ok ...but customer service is the WORST ! " Read full review on TripAdvisor 10/3/2011 Vote

7. The operations manager came to our room to make sure everything was ok and said that he would pay for our drycleaning then when we asked about him paying for it again he said no that it would be to expensive to have everything dry cleaned.

"Bed Bugs!!!! " Read full review on TripAdvisor 9/19/2011 Vote

8. I asked to speak to the manager, she said he was off today, I asked to speak to someone and she said she was in charge.

"Hotel Okay, Customer Service stinks " Read full review on TripAdvisor 8/16/2011 Vote

9. Ultimately, our company was comped for the night but the manager (Steve) who was very apologetic.

"Small Rooms, interesting workers. " Read full review on TripAdvisor 8/5/2011 Vote

10. The one time I was attacked by bed bugs in Pittsburght at least the manager had the sense to take care of my stay, I did not review that hotel, maybe I should have but since the Manager was so nice and told me it was an isolated incidence I took here word for it.

"attacked by Bed Bugs!!! " Read full review on TripAdvisor 2/14/2010 Vote