Sheraton Suites San Diego, San Diego, Front Desk

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Rank

34th

Out of 517

Sheraton Suites San Diego	Average Price: $199 Check Rates

Hotel Class:

701 A. Street

San Diego, 92101 View map

3-Star Hotel Rank: 15 of 101
Average review rating: 3.53

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (51) , MyTravelGuide (789) , Travelocity (7) , TripAdvisor (290) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (24) bar (53) bath (16) bathroom (92) bathtub (15) bed (121) breakfast (77) charge (19) check in (48) check out (13) closet (12) concierge (15) cost (29) deal (17) dinner (10) downtown (77) fee (20) food (46) freeway (12) front desk (74) gym (20) hotel (547) housekeeping (25) lobby (92) location (155) manager (14) money (12) parking (241) pool (58) price (58) rate (35) recommend (41) restaurant (78) room (609) room service (17) service (101) sheets (12) shower (74) staff (185) street (56) suite (177) to park (30) towel (18) tub (22) valet (70) valet parking (22) value (15) view (77) walk (72) wireless (16)

Front desk

Appears in 74 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) great (3) helpful (7) hotel (6) housekeeping (3) nice (5) night (3) problem (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk is very helpful and kind.

"very nice hotel,helpful front desk " Read full review on TripAdvisor 3/17/2012 Vote

2. Sheraton people at the front desk were nice enough.

"Nice size room, updated, but only partially " Read full review on TripAdvisor 3/13/2012 Vote

3. Check-in process was super easy and front desk clerks were very nice.

"Good downtown location " Read full review on TripAdvisor 1/3/2012 Vote

4. when asked, the front desk staff were not able to verify if our room had been cleaned or not.

"Could've been better.. front staff not helpful at all. " Read full review on TripAdvisor 7/27/2011 Vote

5. The front desk was a little better but not much.

"Poor Value " Read full review on TripAdvisor 7/11/2011 Vote

6. We were warmly welcomed by Teresse at Front desk and my 4 years old son received a children pack which made his day.

"Very pleasant stay- great customer service " Read full review on TripAdvisor 6/26/2011 Vote

7. FRONT DESK STAFF WAS OUTSTANDING.

"was happy " Read full review on TripAdvisor 6/9/2011 Vote

8. Staff was pleasant throughout, from the front desk staff to the gift shop lady.

"Excellent value if you can get a low rate. " Read full review on TripAdvisor 2/13/2011 Vote

9. The check in went smoothly, and the front desk staff were very friendly and efficient.

"Strange Place " Read full review on TripAdvisor 1/14/2011 Vote

10. Front desk staff were nice to us.

"Beds are hard " Read full review on TripAdvisor 9/15/2010 Vote