Doubletree San Diego, San Diego, Front Desk

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Rank

59th

Out of 517

Doubletree San Diego	Average Price: $156 Check Rates

Hotel Class:

7450 Hazard Center Drive

San Diego, 92108 View map

3-Star Hotel Rank: 28 of 101
Average review rating: 4.09

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (981) , TripAdvisor (277) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) balcony (23) bar (37) bathroom (47) beach (20) bed (45) breakfast (87) charge (30) check in (52) check out (8) complimentary (8) cost (26) deal (10) decor (11) dinner (15) downtown (57) fee (24) food (42) freeway (41) front desk (76) gym (15) highway (15) hotel (546) housekeeping (10) lobby (38) location (148) maid (9) manager (13) money (7) parking (113) pillow (9) pool (91) price (46) rate (20) recommend (35) restaurant (95) room (463) room service (10) service (86) shower (16) shuttle (25) spa (9) staff (143) street (75) to park (12) towel (19) value (11) view (14) walk (40) wireless (19)

Front desk

Appears in 76 comments.

86% wrote positive comments about front desk

The following words were used in comments with Front desk:
excellent (7) friendly (4) good (4) great (7) helpful (8) hotel (13) problem (6) prompt (5) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front Desk staff are welcoming every time I visit.

"Excellent Service " Read full review on TripAdvisor 5/19/2012 Vote

2. Prompting the front desk to to take these things into consideration should not be my responsibility.

"Determined to get it only 95% right " Read full review on TripAdvisor 5/6/2012 Vote

3. No problem - I called the front desk and requested another hair dryer, which arrived promptly (Great!).

"Determined to get it only 95% right " Read full review on TripAdvisor 5/6/2012 Vote

4. At the end of the day, I tried one more time to get my hands on a decent hair dryer, by taking the hair dryer to the front desk, explaining my issue and asking for another one.

"Determined to get it only 95% right " Read full review on TripAdvisor 5/6/2012 Vote

5. The front desk personnel was efficiently checking me into my room (Sounds great - right?), totally ignoring to elaborate on any of the circumstances of my booking.

"Determined to get it only 95% right " Read full review on TripAdvisor 5/6/2012 Vote

6. The front desk personnel seemed a little stressed but were pleasant with me.

"Started bad, thought it would end good... " Read full review on TripAdvisor 4/7/2012 Vote

7. Service at the front desk and restaurants was excellent.

"Good Value - Good Service " Read full review on TripAdvisor 3/21/2012 Vote

8. I thought it had excellent customer service, front desk, housekeeping were excellent.

"YUMMY Cookies " Read full review on TripAdvisor 3/20/2012 Vote

9. Front desk service was good - Claude was exceptionally helpful in getting me connected online when I had a problem.

"Good Service, Convenient... Free Parking + Free Wifi available " Read full review on TripAdvisor 3/17/2012 Vote

10. Kirk at the front desk has personality plus, thanks for making me feel welcome.

"Great place for a meeting and for a room! " Read full review on TripAdvisor 3/8/2012 Vote