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OpinionWell
Rank
9th
Out of 504

Wyndham San Antonio

Average Price: $147  
 
Hotel Class:
300 East Travis Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 7 of 32
Average review rating: 2.89
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (91) , MyTravelGuide (1202) , TripAdvisor (596) , YahooTravel (31)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 27 comments. 
75% wrote positive comments about manager
The following words were used in comments with Manager:
clean (2)   clerk (2)   complain (2)   credit (2)   desk (6)   helpful (2)   hotel (6)   kitchen (2)   management (27)   message (3)   problem (3)   reservation (4)   rude (2)   special (2)   staff (4)    
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1. Huge thanks to Barb, the catering sales manager, Nelda, the conference coordinator, Shelly at reservations, Daniel at check-in, David, our concierge, Celia of the housekeeping staff, Wanda, Samantha and so many others.
"Yes! " Read full review on TripAdvisor   3/27/2012 Vote      
2. I know its historic like the manager types the same responses everytime but there is a LOT OF MOLD in the bathrooms and many things were broken.
"Needs Renovation but good location " Read full review on TripAdvisor   2/10/2012 Vote      
3. The managers in particular do a very good job of making you feel at home, exellent, thank you very much, special thanks to Samantha, Jackie and Gloria.
"Exellent stay (5 stars) " Read full review on TripAdvisor   2/2/2012 Vote      
4. I finally called and spoke a very helpful night manager at the front desk that said she would give the message to a reservation rep and that they would call me the next day - again no call.
"Customer Service and Cleanliness or lack of " Read full review on TripAdvisor   12/7/2011 Vote      
5. Gloria the manager was less than helpful and considering people are typically coming in from long flights they should be more attentive and accomodating instead of having attitudes.
"Spend your money elsewhere " Read full review on TripAdvisor   7/25/2011 Vote      
6. The manager, Steve Wisner, and his assistant, Candace, were so accommodating in meeting our needs when we were deciding where to stay.
"Great location, great staff, great stay! " Read full review on TripAdvisor   3/3/2011 Vote      
7. At first I had a bit of a problem with the reception girl being completely indifferent, but after we spoke with the manager about our concerns, she was much better.
"Very Sad about our stay... the hotel has soooo much potential " Read full review on TripAdvisor   6/21/2010 Vote      
8. Kudos to the manager for doing so much to accomodate her guests ~ it's not her fault that the hotel needs some TLC.
"Very Sad about our stay... the hotel has soooo much potential " Read full review on TripAdvisor   6/21/2010 Vote      
9. The employees at the front desk and the manager in the lobby were extremely efficient, friendly without being overly solicitous, and the ambiance of this hotel is truly memorable, one of a kind.
"A reliable grand hotel " Read full review on TripAdvisor   10/25/2009 Vote      
10. The manager wouldnt even apologize until they next day when she only did it cause I asked her for an apology.
"Worst Experience. NOT pet friendly like they say! " Read full review on TripAdvisor   4/5/2012 Vote      
   
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