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Rank
68th
Out of 504

Embassy Suites San Antonio

Average Price: $147  
 
Hotel Class:
7750 Briaridge Drive
San Antonio, 78230 View map  
3-Star Hotel Rank: 29 of 111
Average review rating: 3.75
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (33) , MyTravelGuide (37) , Travelocity (6) , TripAdvisor (130) , YahooTravel (8)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Pillow
Appears in 6 comments. 
100% wrote positive comments about pillow
The following words were used in comments with Pillow:
clean (2)   desk (2)   extremely (2)   floor (2)   good (2)   night (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Good matress and pillows, and good location, that's about it.
"Bad experience " Read full review on YahooTravel   8/8/2009 Vote      
2. The bed and pillows were comfortable, the couch and furnishings were updated - however, they did not go for the full update and install HDTV flat screen TV's - they still had the old school 19' box TV - UGH.
"Wonderful Surprise! " Read full review on TripAdvisor   3/15/2009 Vote      
3. So, I went down and asked again for 6 sets of towels (we have 4 kids), 2 pillows and to have our trash emptied.
"Very disappointed :( " Read full review on TripAdvisor   6/1/2010 Vote      
4. Finally, at about 10pm I went to the desk a third time to ask for 2 pillows, for the third time, and found the employees (including the housekeeping guy who offered to make our beds) all standing there chatting.
"Very disappointed :( " Read full review on TripAdvisor   6/1/2010 Vote      
5. Again, they wrote my request on a paper then, magically, remembered that they had pillows right behind the desk.
"Very disappointed :( " Read full review on TripAdvisor   6/1/2010 Vote      
6. Negatives:** The carpet was damp when we checked in; crumbs on floor**Couch was dirty stains all over it; extremely outdated** TV shut off in the middle of looking at a certain channel; channel remained uinavailable for the rest of the day (NICK at Night for the children)**Elevators were extremely small and slow; used by staff hauling cleaning supplies as well**Pool was over clorinated** The bedspreads were not clean** On the second day the sheets were not changed; but the bed made up; pillow cases not changed; but fluffed (still saw make-up and crumbs from the night before)**Ceiling had rust stains with what appears to be from a water leak from the floor above**Had to replace the key twice** Thought it was odd flat screens were place downstairs in the bar/lobby area, but the rooms were well equipped with television's from the early 80'sPositives:**The staff was friendly**The check-in was fast**The happy hour was nice**Decent place for families who are looking for bargains (you get what you pay for).
"We will never stay at this hotel again. " Read full review on TripAdvisor   6/22/2009 Vote      
   
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