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Rank
68th
Out of 504

Embassy Suites San Antonio

Average Price: $147  
 
Hotel Class:
7750 Briaridge Drive
San Antonio, 78230 View map  
3-Star Hotel Rank: 29 of 111
Average review rating: 3.75
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (33) , MyTravelGuide (37) , Travelocity (6) , TripAdvisor (130) , YahooTravel (8)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in
Appears in 8 comments. 
100% wrote positive comments about check in
The following words were used in comments with Check in:
clean (2)   decent (2)   extremely (2)   floor (2)   lobby (2)   negative (2)   night (2)    
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1. Negatives:** The carpet was damp when we checked in; crumbs on floor**Couch was dirty stains all over it; extremely outdated** TV shut off in the middle of looking at a certain channel; channel remained uinavailable for the rest of the day (NICK at Night for the children)**Elevators were extremely small and slow; used by staff hauling cleaning supplies as well**Pool was over clorinated** The bedspreads were not clean** On the second day the sheets were not changed; but the bed made up; pillow cases not changed; but fluffed (still saw make-up and crumbs from the night before)**Ceiling had rust stains with what appears to be from a water leak from the floor above**Had to replace the key twice** Thought it was odd flat screens were place downstairs in the bar/lobby area, but the rooms were well equipped with television's from the early 80'sPositives:**The staff was friendly**The check-in was fast**The happy hour was nice**Decent place for families who are looking for bargains (you get what you pay for).
"We will never stay at this hotel again. " Read full review on TripAdvisor   6/22/2009 Vote      
2. Check in was a breeze.
"Better than you expect. " Read full review on TripAdvisor   5/10/2009 Vote      
3. Beautiful lobby, easy check in, comfortable beds.
"Nice Stay! " Read full review on TripAdvisor   8/11/2007 Vote      
4. We got to the area three hours before check-in.
"The staff stands out " Read full review on TripAdvisor   4/30/2012 Vote      
5. We called to ask about early check-in figuring we would get shot down but we were actually told to come on in.
"The staff stands out " Read full review on TripAdvisor   4/30/2012 Vote      
6. The negatives: our room wasn't ready until over an hour after check-in time and after a nine hour drive, the children were exhausted and ready to rest.
"Good Hotel, but not up to HIlton Norms " Read full review on TripAdvisor   6/26/2011 Vote      
7. Check in was quick and the rooms were decent.
"Decent stay in a tired hotel " Read full review on TripAdvisor   4/27/2010 Vote      
8. To begin with, check in took more than 20 minutes and we ended up taking the double bed suite instead of the King Suite that we reserved.
"Not the Embassy Suites that you're used to . . . " Read full review on TripAdvisor   6/26/2009 Vote      
   
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