Embassy Suites San Antonio, San Antonio, Front Desk

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Rank

68th

Out of 504

Embassy Suites San Antonio	Average Price: $147 Check Rates

Hotel Class:

7750 Briaridge Drive

San Antonio, 78230 View map

3-Star Hotel Rank: 29 of 111
Average review rating: 3.75

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (33) , MyTravelGuide (37) , Travelocity (6) , TripAdvisor (130) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) balcony (3) bar (10) bargain (2) bath (4) bathroom (33) bed (24) bill (3) breakfast (106) charge (3) check in (8) complimentary (4) cost (3) decor (9) dinner (9) downtown (17) fitness center (4) food (28) front desk (23) highway (5) hot tub (11) hotel (204) housekeeping (17) interstate (3) lobby (13) location (47) maid (8) manager (22) money (4) parking (12) pillow (6) pool (62) price (13) rate (7) recommend (10) restaurant (27) room (199) room service (14) service (40) sheets (6) shower (17) shuttle (6) staff (87) suite (83) to park (2) towel (27) tub (6) value (6) view (3) walk (7)

Front desk

Appears in 23 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (2) clean (2) courteous (2) desk (23) dinner (2) enjoy (2) excellent (3) friendly (3) helpful (4) hotel (3) housekeeping (4) need (2) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Rooms were very clean, housekeeping was adequate, and front desk staff excellent.

"Friendly Staff - Average ES!! " Read full review on TripAdvisor 2/4/2012 Vote

2. The front desk actually knew me after a few stays, which was a nice touch.

"Dated but acceptable " Read full review on TripAdvisor 1/13/2012 Vote

3. Enjoyed the courteous staff, from the front desk to helpful and efficient housekeeping personnel.

"Good Choice " Read full review on TripAdvisor 10/11/2011 Vote

4. The front desk clerk was very nice, apologized and offered to give me a $20 credit off the room bill.

"Average Hotel -- No Hot Water! " Read full review on TripAdvisor 5/10/2011 Vote

5. The staff were pretty nice and the front desk manager was accommodating in getting a room change.

"Do not stay here " Read full review on TripAdvisor 2/17/2011 Vote

6. From the front desk to housekeeping, everyone was friendly, helpful, and gracious.

"Fantastic Stay, at an affordable price. " Read full review on TripAdvisor 7/19/2010 Vote

7. The front desk personnel are always attentive to my every need.

"Exceptional people and great amenities model " Read full review on TripAdvisor 4/12/2010 Vote

8. When mentioned to the front desk I received a lovely 'thank you for choosing us' note, earplugs and a small fan to provide white noise.

"GREAT STAY! The staff made it so.... " Read full review on TripAdvisor 1/18/2010 Vote

9. I would like to thank Andria at the front desk for all the help she gave us.

"It may be older now but it's still an Embassy " Read full review on TripAdvisor 9/21/2009 Vote

10. Yet, the personnel at the front desk couldn't have been nicer or more accommodating, and were very anxious to help out with dinner suggestions (even though the hotel offered dinner), or to contact housekeeping to fix something.

"Could be so much nicer " Read full review on Travelocity 8/1/2009 Vote