Embassy Suites San Antonio, San Antonio, Maid

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OpinionWell
Rank

68th

Out of 504

Embassy Suites San Antonio	Average Price: $147 Check Rates

Hotel Class:

7750 Briaridge Drive

San Antonio, 78230 View map

3-Star Hotel Rank: 29 of 111
Average review rating: 3.75

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (8) , MyTravelGuide (37) , Travelocity (6) , Expedia (33) , TripAdvisor (130)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) balcony (3) bar (10) bargain (2) bath (4) bathroom (33) bed (24) bill (3) breakfast (106) charge (3) check in (8) complimentary (4) cost (3) decor (9) dinner (9) downtown (17) fitness center (4) food (28) front desk (23) highway (5) hot tub (11) hotel (204) housekeeping (17) interstate (3) lobby (13) location (47) maid (8) manager (22) money (4) parking (12) pillow (6) pool (62) price (13) rate (7) recommend (10) restaurant (27) room (199) room service (14) service (40) sheets (6) shower (17) shuttle (6) staff (87) suite (83) to park (2) towel (27) tub (6) value (6) view (3) walk (7)

Maid	Appears in 8 comments. 33% wrote positive comments about maid

The following words were used in comments with Maid:
clean (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our suite was very clean and tidy and the maid came in daily.

"Very helpful staff " Read full review on TripAdvisor 2/16/2010 Vote

2. In fact, the maids/cleaning staff were the only thing unacceptable about the hotel.

"Good Hotel, but not up to HIlton Norms " Read full review on TripAdvisor 6/26/2011 Vote

3. At 8:15 the maid knocked on the door to make up our room.

"Customer service has really slipped at this hotel. " Read full review on TripAdvisor 7/27/2009 Vote

4. And then - the maid seemed to have no idea that we had even called for towels.

"Customer service has really slipped at this hotel. " Read full review on TripAdvisor 7/27/2009 Vote

5. When we returned to our room at 4 pm it had not been cleaned and the maid was on the other side of the hall.

"Customer service has really slipped at this hotel. " Read full review on TripAdvisor 7/27/2009 Vote

6. Not sure if the tub was rotting or the 'gel' based bottom was standard whch is what the maid confirmed.

"Hotel showing age! " Read full review on YahooTravel 8/28/2007 Vote

7. However, the worst thing: the cleaning staff/maids.

"Good Hotel, but not up to HIlton Norms " Read full review on TripAdvisor 6/26/2011 Vote

8. On our last day, our maid ignored our do not disturb sign, and effectively evicted us two hours before check-out was required because we did not want to stare at her cleaning our room.

"Good Hotel, but not up to HIlton Norms " Read full review on TripAdvisor 6/26/2011 Vote