Best Western San Antonio, San Antonio, Service

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Rank

73rd

Out of 504

Best Western San Antonio	Average Price: $118 Check Rates

Hotel Class:

6855 NorthWest Loop 410

San Antonio, 78238 View map

3-Star Hotel Rank: 34 of 111
Average review rating: 3.57

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (4) , Travelocity (2) , TripAdvisor (26) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Service

Appears in 10 comments.

100% wrote positive comments about service

The following words were used in comments with Service:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The guest service attendant was very accommodating to my needs.

"Very happy with our stay. " Read full review on Expedia 8/12/2009 Vote

2. We told him that shouldn't matter, WE have already paid and should we recieve less than adequate service just because HE hasn't been paid yet.

"Really!!!!! Don't stay here!!!!! Please!!!! Find somewhere else!!!! " Read full review on TripAdvisor 8/6/2009 Vote

3. The service was outstanding.

"Well above average Hotel " Read full review on Expedia 5/13/2009 Vote

4. Great service and no problem with WiFi.

"Best of Best Western " Read full review on Expedia 3/22/2009 Vote

5. So I called Best Western Customer Service.

"Don`t Leave Anything In Your Room!!! " Read full review on TripAdvisor 1/16/2008 Vote

6. Customer Service said they would e-mail the hotel with my complaint and the hotel had seven days to respond.

"Don`t Leave Anything In Your Room!!! " Read full review on TripAdvisor 1/16/2008 Vote

7. Construction on the 410 Loop does mean, however, that if you are heading west on 410, you should exit at Exit 11, not Exit 10, or you`ll overshoot the motel on the service drive.

"Great Value For a Great Price " Read full review on TripAdvisor 1/3/2008 Vote

8. This manager was simply out for profit and does not care one bit about guest services or contracts.

"Manager will change your reservation. " Read full review on YahooTravel 3/24/2009 Vote

9. I was planning a return trip to this hotel, but after the awful customer service I received I will definitely NOT be staying there again.

"Don`t Leave Anything In Your Room!!! " Read full review on TripAdvisor 1/16/2008 Vote

10. The horrible customer service I received, though, is NOT understandable.

"Don`t Leave Anything In Your Room!!! " Read full review on TripAdvisor 1/16/2008 Vote