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Rank
73rd
Out of 504

Best Western San Antonio

Average Price: $118  
 
Hotel Class:
6855 NorthWest Loop 410
San Antonio, 78238 View map  
3-Star Hotel Rank: 34 of 111
Average review rating: 3.57
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (37) , MyTravelGuide (4) , Travelocity (2) , TripAdvisor (26) , YahooTravel (4)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 11 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
friendly (2)   hotel (4)   management (11)    
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1. The front desk manager was nice enough to see if they had another family suite available for us in the main 'U' shaped building.
"Great Place - Great Price - Great Location " Read full review on TripAdvisor   4/7/2012 Vote      
2. I asked for the name of the district manager and she said she was new here and did not know.
"Buyer Beware!!! Deceptive Practices are the Policy!!! " Read full review on TripAdvisor   9/4/2010 Vote      
3. 3) My friend spoke to the manager in the morning about getting somekind of credit or something and he was saying that he doesn't get the money from Hotels.
"Really!!!!! Don't stay here!!!!! Please!!!! Find somewhere else!!!! " Read full review on TripAdvisor   8/6/2009 Vote      
4. I asked for the name and number of the hotel manager, which she said was Roger Shah, but that he was out of town on vacation and could not be reached.
"Buyer Beware!!! Deceptive Practices are the Policy!!! " Read full review on TripAdvisor   9/4/2010 Vote      
5. com did fix it and contacted the manager who did approve the $25 credit and Hotels.
"Really!!!!! Don't stay here!!!!! Please!!!! Find somewhere else!!!! " Read full review on TripAdvisor   8/6/2009 Vote      
6. com?' So the guy at the desk left a note for the manager to see in the morning.
"Really!!!!! Don't stay here!!!!! Please!!!! Find somewhere else!!!! " Read full review on TripAdvisor   8/6/2009 Vote      
7. well then how did the manager know to put us in a 2 room suite that we reserved.
"Really!!!!! Don't stay here!!!!! Please!!!! Find somewhere else!!!! " Read full review on TripAdvisor   8/6/2009 Vote      
8. So my friend and I went down to the front desk and she complained about the situation but there was no manager on duty.
"Really!!!!! Don't stay here!!!!! Please!!!! Find somewhere else!!!! " Read full review on TripAdvisor   8/6/2009 Vote      
9. The day we arrived at the hotel, we found out the manager changed our reservation despite the fact that we had the suite held on a credit card and had a confirmation number.
"Manager will rip you off! " Read full review on TripAdvisor   3/26/2009 Vote      
10. I had a two bedroom suite booked three weeks in advance and when I tried to check in, I found out the general manager, Roger Sham, changed my reservation.
"Manager will change your reservation. " Read full review on YahooTravel   3/24/2009 Vote      
   
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