Crowne Plaza Airport, San Antonio, Service

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Rank

61st

Out of 504

Crowne Plaza Airport	Average Price: $130 Check Rates

Hotel Class:

1111 Northeast Loop 410

San Antonio, 78209 View map

3-Star Hotel Rank: 25 of 111
Average review rating: 3.65

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (9) , MyTravelGuide (354) , Travelocity (17) , TripAdvisor (62) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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bar (8) bathroom (13) bed (20) bill (3) breakfast (24) check in (11) check out (3) check-out (3) complimentary (3) deal (8) dinner (6) downtown (5) food (10) front desk (10) highway (6) hotel (135) housekeeping (5) interstate (3) laundry (4) laundry room (3) lobby (9) location (24) maid (3) maid service (4) manager (6) money (3) neighborhood (3) parking (12) pillow (7) pool (17) price (4) rate (8) recommend (12) restaurant (14) room (126) room service (6) service (23) sheets (3) shower (2) shuttle (18) staff (35) suite (12) towel (9) tub (3) valet parking (2) view (5) walk (2) water pressure (3) weight (2) wireless (6)

Service

Appears in 23 comments.

84% wrote positive comments about service

The following words were used in comments with Service:
friendly (3) good (3) great (4) hotel (7) night (2) slow (2) well (3)

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1. Excellent customer service.

"Don't judge a book by its cover " Read full review on TripAdvisor 5/11/2012 Vote

2. The drivers were great and took us to Walmart, Ross, North Star Mall, The Quarry Market etc.- this service in itself is a great reason to stay here.

"Perfectly adequate " Read full review on TripAdvisor 4/7/2012 Vote

3. I was always pleased with the customer service, enjoyed the club lounge, felt safe, and slept well.

"Used to be one of my favorites... " Read full review on TripAdvisor 2/2/2012 Vote

4. Very good customer service all around.

"Return to SA " Read full review on TripAdvisor 1/20/2012 Vote

5. Shuttle was efficient and provided quick, safe service to the airport.

"Return to SA " Read full review on TripAdvisor 1/20/2012 Vote

6. Service was very friendly.

"Good airport hotel " Read full review on TripAdvisor 10/14/2011 Vote

7. The front desk service was very good.

"Nice hotel " Read full review on TripAdvisor 8/29/2011 Vote

8. At $129.00 a night you would think there customer service would awesome, its not.

"I will never go back to this hotel " Read full review on TripAdvisor 8/13/2011 Vote

9. La Quinta had better service then this place.

"I will never go back to this hotel " Read full review on TripAdvisor 8/13/2011 Vote

10. The service staff was much friendly that the front desk.

"Don't pay full price... " Read full review on TripAdvisor 7/27/2011 Vote