Crowne Plaza Airport, San Antonio, Manager

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Rank

61st

Out of 504

Crowne Plaza Airport	Average Price: $130 Check Rates

Hotel Class:

1111 Northeast Loop 410

San Antonio, 78209 View map

3-Star Hotel Rank: 25 of 111
Average review rating: 3.65

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (9) , MyTravelGuide (354) , Travelocity (17) , TripAdvisor (62) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 6 comments.

The following words were used in comments with Manager:

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1. It still surprises me that their are hotels that don't offer breakfast with all rates, but (if the managers are reading this) it is a decision factor on where to stay.

"Great place to stay on business " Read full review on TripAdvisor 2/9/2012 Vote

2. The manager on duty explained that it would not be ready until 5 or 6 pm.

"Absolutely Disgusted and Disappointed " Read full review on TripAdvisor 8/11/2011 Vote

3. What made matters worse is, I asked for a cancellation receipt for the room that they did not have ready, and the manager on duty stated that the only reason I was allowed a cancellation option was because it was before 6pm, not because our room was not ready.

"Absolutely Disgusted and Disappointed " Read full review on TripAdvisor 8/11/2011 Vote

4. K' but later, the night manager 'Ron' I think told me I couldn't have them.

"Overall very nice but night manager is rude " Read full review on TripAdvisor 7/18/2011 Vote

5. but the manager on duty gave me what would have been a very nice deal -- in fact, he gave me the room for free but that's not the point.

"Almost Good " Read full review on TripAdvisor 3/6/2011 Vote

6. I called to speak with a manager the next morning, I was given voicemail, then called at 9:30 pm, I did not answer the call, because I was further dismayed at the time and promptness of the return call.

"4 star Hotel with 1/2 star customer service " Read full review on Expedia 11/5/2008 Vote