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OpinionWell
Rank
61st
Out of 504

Crowne Plaza Airport

Average Price: $130  
 
Hotel Class:
1111 Northeast Loop 410
San Antonio, 78209 View map  
3-Star Hotel Rank: 25 of 111
Average review rating: 3.65
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (9) , MyTravelGuide (354) , Travelocity (17) , TripAdvisor (62) , YahooTravel (9)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 10 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (2)   helpful (2)   hotel (2)   lighting (2)   maid (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The front desk service was very good.
"Nice hotel " Read full review on TripAdvisor   8/29/2011 Vote      
2. The front desk is really helpful, and the maid was great, I didn't want her coming in my room at all during my stay, (put the do not disturb sign on your door also) so I caught her in the hall, tipped her and got extra towels, wash cloths for week I was there.
"Great Place to Stay Near Airport " Read full review on TripAdvisor   7/30/2011 Vote      
3. The service staff was much friendly that the front desk.
"Don't pay full price... " Read full review on TripAdvisor   7/27/2011 Vote      
4. The front desk staff were polite, friendly and helpful.
"Loved the hotel we stayed in a spacious room! " Read full review on TripAdvisor   12/8/2010 Vote      
5. The front desk counter tops were immaculate with marble counter tops to leather desk check-in pads to the silver business card/pen holder.
"Crowne Plaza Feng Shui " Read full review on TripAdvisor   10/27/2008 Vote      
6. I have no complaints about this hotel, the front desk staff was courteous and kind, but their was a lack of communication amongst themselves.
"Double dipping " Read full review on Travelocity   8/1/2007 Vote      
7. The smoke detector wasn't attached and the top part was missing (this was fixed immediately upon reporting it to the front desk), stopped up bath sink, broken coffee pot, burnt out light bulb, dirty glass windows, dead remote, loose electric outlets and the nightstand light did not work well.
"Don't pay full price... " Read full review on TripAdvisor   7/27/2011 Vote      
8. From check-in till check-out, the entire staff, including room service, maid service and front desk were all phenominal.
"The staff at Crown Plaza made me feel like a Queen! " Read full review on TripAdvisor   2/3/2011 Vote      
9. When I brought the TV remote to the front desk because I thought it might need batteries, they said they would send a maintenance man to the room.
"Great service everywhere! " Read full review on TripAdvisor   7/26/2010 Vote      
10. The front desk said there was a room for us at another hotel 25 mins away.
"Don't Know what it's like - Never got our Room!!!! " Read full review on YahooTravel   3/26/2009 Vote      
   
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