San Antonio Omni, San Antonio, Service

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Rank

7th

Out of 504

San Antonio Omni	Average Price: $234 Check Rates

Hotel Class:

112 College Street

San Antonio, 78205 View map

4-Star Hotel Rank: 5 of 32
Average review rating: 3.84

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (49) , MyTravelGuide (205) , Travelocity (24) , TripAdvisor (501) , YahooTravel (54)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (21) balcony (185) bar (68) bath (14) bathroom (76) bed (97) bill (19) breakfast (121) brunch (22) charge (31) check in (82) check out (16) complimentary (16) concierge (33) cost (27) deal (21) decor (14) dinner (39) downtown (37) food (81) front desk (98) hotel (950) housekeeping (21) lobby (39) location (290) lunch (14) manager (26) money (38) parking (106) pillow (25) pool (154) price (80) rate (59) recommend (76) restaurant (164) room (1071) room service (38) service (195) shower (22) spa (42) staff (282) street (137) suite (31) towel (15) valet (76) valet parking (43) value (19) view (148) walk (184) wireless (20)

Service

Appears in 195 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
clean (13) desk (10) excellent (20) food (21) free (11) friendly (13) good (20) great (29) guest (8) hotel (40) location (11) nice (9) night (16)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Service Ambassador made our trip special and memorable.

"Great stay and perfect location " Read full review on TripAdvisor 5/20/2012 Vote

2. Service was great and hotel was as expected.

"Wonderful service " Read full review on TripAdvisor 4/29/2012 Vote

3. Great service & food, terribly inconvenient for smokers.

"La Mansion del Rio San Antonio " Read full review on TripAdvisor 4/27/2012 Vote

4. It's clean, right on the Riverwalk, has a small pool in a quiet courtyard type area, nice bedding, and good service.

"Pricey but great location " Read full review on TripAdvisor 4/23/2012 Vote

5. Service was very friendly and we had no issues at all during our stay.

"Beautiful property and GREAT location! " Read full review on TripAdvisor 4/23/2012 Vote

6. The service here was outstanding and everyone was so friendly and genuinely warm and welcoming.

"Lovely hotel on the River Walk " Read full review on TripAdvisor 4/17/2012 Vote

7. The pool area is lovely and the bar and poolside food service is nice.

"Wonderful stay! " Read full review on TripAdvisor 3/27/2012 Vote

8. The service and the food were very good.

"Great location but not nearly worth the money! " Read full review on TripAdvisor 3/26/2012 Vote

9. The service and food were also very good.

"Great location but not nearly worth the money! " Read full review on TripAdvisor 3/26/2012 Vote

10. The valet service and front desk staff were very professional and welcoming, but the room was extremely disappointing.

"Great location but not nearly worth the money! " Read full review on TripAdvisor 3/26/2012 Vote