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Rank
7th
Out of 504

San Antonio Omni

Average Price: $234  
 
Hotel Class:
112 College Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 5 of 32
Average review rating: 3.84
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (49) , MyTravelGuide (205) , Travelocity (24) , TripAdvisor (501) , YahooTravel (54)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 26 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
nice (2)   night (8)   offers (3)   problem (3)    
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1. On night 3 we were offered bread from a neartly empty basket but the quality of food and the chef's amuse bouche made up for that slip; Frank the assistant manager was ve3ry professional.
"UPS & DOWNS " Read full review on TripAdvisor   9/23/2011 Vote      
2. The manager also gave us a nice card and bottle of champagne.
"Top Priority " Read full review on TripAdvisor   7/27/2011 Vote      
3. The front desk clerk assured us this wouldn't be an issue, but the manager was in a meeting and could she call us back.
"Big Disappointment " Read full review on TripAdvisor   1/1/2012 Vote      
4. The next day we called and asked for a manager to inquire about changing to another room.
"Big Disappointment " Read full review on TripAdvisor   1/1/2012 Vote      
5. This was one of three requests I made to speak to a manager that NEVER called us back.
"Big Disappointment " Read full review on TripAdvisor   1/1/2012 Vote      
6. The service at the front desk was frosty at best, until the manager was called.
"Overnight stay - 11/26/12 " Read full review on TripAdvisor   11/28/2011 Vote      
7. At that point we were told that they would let the manager know to contact us as soon as he was out of a meeting.
"It was okay, a few problems the first night... " Read full review on TripAdvisor   10/2/2011 Vote      
8. Maybe for a charge of $32/night the valet manager could communicate with the front desk about the hotel policy, so that the guests might know what to expect.
"Mildew smell, sticky blob, and valet parking frustration " Read full review on TripAdvisor   7/5/2011 Vote      
9. the night manager had crackers and water sent to the room, and offered to go off-site and buy some Pepto Bismol or anything else we requested.
"Great location and place...recommend it " Read full review on TripAdvisor   6/24/2011 Vote      
10. When we went to check out I mentioned to the front desk manager that the night clerk should have at least told us about the construction since I had brought up noise as an issue from the start.
"Omni La mansion del Rio/Rosarios Restuarant " Read full review on TripAdvisor   5/8/2010 Vote      
   
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