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Omni San Antonio
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OpinionWell
Rank
22nd
Out of 504
Omni San Antonio
Average Price: $148
Check Rates
Hotel Class:
9821 Colonnade Boulevard
San Antonio, 78230
View map
4-Star Hotel Rank:
14 of 32
Average review rating:
4.04
OpinionWell Value Index:
6
Traveler reviews analyzed:
YahooTravel
(
34
)
,
MyTravelGuide
(
335
)
,
Travelocity
(
8
)
,
Expedia
(
43
)
,
TripAdvisor
(
180
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(9)
bar
(30)
bath
(7)
bathroom
(46)
bed
(66)
bill
(8)
breakfast
(71)
charge
(13)
check in
(46)
check out
(8)
complimentary
(17)
concierge
(10)
cost
(6)
deal
(11)
dinner
(12)
downtown
(34)
fitness center
(6)
food
(22)
front desk
(41)
highway
(10)
hot tub
(12)
hotel
(372)
housekeeping
(10)
lobby
(31)
location
(62)
manager
(11)
massage
(7)
money
(16)
parking
(36)
pillow
(15)
pool
(100)
price
(33)
rate
(26)
recommend
(26)
restaurant
(60)
room
(337)
room service
(29)
service
(83)
sheets
(7)
shower
(21)
shuttle
(18)
spa
(7)
staff
(125)
suite
(7)
towel
(17)
tub
(13)
value
(17)
view
(28)
walk
(18)
wireless
(19)
See more
Service
Appears in 83 comments.
85% wrote positive comments about
service
The following words were used in comments with
Service:
better
(4)
charged
(4)
clean
(5)
comfortable
(4)
customer
(10)
excellent
(7)
food
(4)
free
(10)
friendly
(7)
good
(4)
great
(16)
guest
(4)
hotel
(22)
location
(5)
nice
(10)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Really all minor complaints, but I expected better
service
from an Omni Hotel.
"About 3 1/2 stars "
Read full review
on
TripAdvisor
5/5/2012
Vote
2.
In the end, I'd prefer to have a really clean room AND great customer
service
.
"Kudos for a great recovery... "
Read full review
on
TripAdvisor
4/23/2012
Vote
3.
Really superb customer
service
.
"Kudos for a great recovery... "
Read full review
on
TripAdvisor
4/23/2012
Vote
4.
It is a real shame that this hotel is so filthy since the staff is doing all they can to be friendly and
service
oriented.
"Absolutely Filthy! "
Read full review
on
TripAdvisor
4/18/2012
Vote
5.
We were immediately impressed with the level of
service
at this hotel, which is on par with its high star rating.
"We loved our weekend stay. "
Read full review
on
TripAdvisor
4/9/2012
Vote
6.
Upon arrival I went to the bar to ask for a couple champagne glasses for later, and not only did they give me glasses, but also a champagne bottle bucket (i know its not anything huge, but it was great customer
service
.
"Fantastic Stay "
Read full review
on
TripAdvisor
3/14/2012
Vote
7.
The cookies & milk at turn-down
service
were a nice touch.
"Great value! The royal treatment! "
Read full review
on
TripAdvisor
3/14/2012
Vote
8.
I decided to leave the hotel and come back to see what would happen and of course I had water, ice, turn down
service
, cabinet key, welcome letters.
"You Get What You Pay For... "
Read full review
on
TripAdvisor
3/5/2012
Vote
9.
The lobby is nice and speed of checkin
service
is good as well.
"Great Value Hotel --- but Make Sure You don't get Lost! "
Read full review
on
TripAdvisor
2/21/2012
Vote
10.
The Omni Colonnade offers comfortable accomodations with reasonably well supported
service
.
"Fine Hotel Away From Riverwalk Area "
Read full review
on
TripAdvisor
2/13/2012
Vote
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