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Rank
22nd
Out of 504

Omni San Antonio

Average Price: $148  
 
Hotel Class:
9821 Colonnade Boulevard
San Antonio, 78230 View map  
4-Star Hotel Rank: 14 of 32
Average review rating: 4.04
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (43) , MyTravelGuide (335) , Travelocity (8) , TripAdvisor (180) , YahooTravel (34)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 41 comments. 
75% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (4)   guest (3)   helpful (3)   hotel (6)   informative (3)   liked (4)   location (3)   need (5)   night (3)   problem (3)   rude (3)   service (3)   staff (8)    
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1. Chelsea at the front desk was also extraordinary the following morning, helping me to print some items I needed shortly for a meeting.
"Kudos for a great recovery... " Read full review on TripAdvisor   4/23/2012 Vote      
2. Once inside, we were greeted by Brian at the front desk (Brian was extremely friendly) and was informed that we had already been 'checked-in'.
"Absolutely Filthy! " Read full review on TripAdvisor   4/18/2012 Vote      
3. On our most recent stay, there was a SNAFU in our reservation (two rooms that should've been close together but weren't) nothing major which Ashley in front desk quickly corrected.
"Old-Faithful, Another Awesome Experience!!! " Read full review on TripAdvisor   3/5/2012 Vote      
4. Again, front desk staff were friendly and professional.
"For the Price, it's good. " Read full review on TripAdvisor   10/3/2011 Vote      
5. I called the front desk and the lady was very nice, apologized and sent another machine up.
"For the Price, it's good. " Read full review on TripAdvisor   10/3/2011 Vote      
6. No bag in ice bucket, stale cookies, rude front desk clerks, no minor needed items for guests like ibuprofen, suggested we walk down the interstate to the grocery store at midnight for it.
"One thing after another " Read full review on TripAdvisor   7/20/2011 Vote      
7. The Front Desk refused to help me any further other than giving me a phone number for their Finance department.
"Pretty good until check-out " Read full review on TripAdvisor   5/30/2010 Vote      
8. The employees that we ran into were very friendly with the exception of a girl at the front desk, that must have been having a bad day.
"San Antonio, San Antonio, San Antonio " Read full review on TripAdvisor   10/28/2009 Vote      
9. Check in was very quick and the staff at the front desk very friendly.
"This hotel exceeded any standard expectations! " Read full review on TripAdvisor   8/20/2009 Vote      
10. I would stay there again, but would love to see the front desk staff give better service.
"Great rooms, great value!!! " Read full review on TripAdvisor   12/30/2007 Vote      
   
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