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OpinionWell
Rank
22nd
Out of 504

Omni San Antonio

Average Price: $148  
 
Hotel Class:
9821 Colonnade Boulevard
San Antonio, 78230 View map  
4-Star Hotel Rank: 14 of 32
Average review rating: 4.04
OpinionWell Value Index: 6
Traveler reviews analyzed: YahooTravel (34) , MyTravelGuide (335) , Travelocity (8) , Expedia (43) , TripAdvisor (180)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 10 comments. 
100% wrote positive comments about concierge
The following words were used in comments with Concierge:
clean (2)   decent (2)   desk (4)   helpful (3)   informative (3)   reception (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The gentleman at the concierge desk was very helpful with directions and information on the downtown area.
"Far from tourist attractions " Read full review on TripAdvisor   5/15/2012 Vote      
2. The concierge desk, reception desk, and the door men were very nice and super fast.
"Second time here, and we really love it " Read full review on TripAdvisor   3/5/2011 Vote      
3. For around $120 for two with breakfast, this was a clean, well-run 4* with a decent gym and pool - the room was decent rather than great and the bathroom a bit dated, but overall ok with helpful and effiecient reception and concierge staff.
"Well run - great breakfast - expensive wifi " Read full review on TripAdvisor   1/22/2010 Vote      
4. The room was clean and beautiful, the bed was of the highest quality, the concierge was informative and helpful, and the bellmen were extra friendly.
"A nice hotel with good service " Read full review on TripAdvisor   3/17/2008 Vote      
5. I contacted the Loyalty Ambassador/Concierge to insure my two rooms were adjoining to provide care for my two small nephews.
"Terrible Hotel Experience " Read full review on TripAdvisor   4/24/2012 Vote      
6. The concierge quickly informed me that they would provide Valet service at no charge.
"Old-Faithful, Another Awesome Experience!!! " Read full review on TripAdvisor   3/5/2012 Vote      
7. Thank you again to the Concierge and Staff of the Omni San Antonio for making our Anniversary/Celebration trip better than anything we could've imagined.
"The absolute BEST hotel experience I've ever had!!! " Read full review on TripAdvisor   9/8/2010 Vote      
8. When we entered our room the Concierge- Ms.
"The absolute BEST hotel experience I've ever had!!! " Read full review on TripAdvisor   9/8/2010 Vote      
9. I called the front desk and spoke with 3 different people before the concierge offered to send up the champagne as well as a cheese and fruit plate to make up for the inconvenience.
""Special Package" might not be so special... " Read full review on TripAdvisor   8/23/2009 Vote      
10. A concierge named Dallas and bellmen named Blas and Steele.
"Dallas, Blas and Steele " Read full review on TripAdvisor   6/20/2009 Vote      
   
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