Best Western San Antonio, San Antonio, Manager

OpinionWell's Blog

Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » Best Western San Antonio

OpinionWell
Rank

17th

Out of 504

Best Western San Antonio	Average Price: $158 Check Rates

Hotel Class:

1103 East Commerce Street

San Antonio, 78205 View map

3-Star Hotel Rank: 4 of 111
Average review rating: 4.16

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (21) , Travelocity (22) , TripAdvisor (224) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (5) bar (8) bargain (7) bathroom (19) bed (51) bill (5) breakfast (179) charge (33) check in (17) cost (15) deal (9) decor (17) dinner (11) discount (8) downtown (40) fee (15) food (18) freeway (14) front desk (55) highway (15) hotel (475) housekeeping (6) interstate (11) lobby (40) location (93) maid (5) manager (22) money (22) neighborhood (10) parking (137) pillow (12) pool (23) price (51) rate (14) recommend (34) refund (6) restaurant (26) room (377) service (44) shower (19) shuttle (4) staff (150) street (53) suite (58) to park (18) value (27) view (11) walk (152) wet bar (4) wireless (10)

Manager

Appears in 22 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:
exceptional (2) hotel (3) management (22) noisy (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. When challenged the manager wanted to know why at 3 in the morning we hadn't complained.

"Filthy glasses ..lorry in the room " Read full review on TripAdvisor 7/2/2010 Vote

2. The manager was able to find a free room at another hotel and even convinced the manger of that other hotel to match the rate we had been given originally.

"Excellent staff " Read full review on TripAdvisor 7/7/2011 Vote

3. (but it is boxed coffee put into a dispenser, so don't be expecting Starbucks)The manager, John Stewart was even busing tables during our visit to clear out space for guests when a kitchen worker was late arriving.

"FREE PARKING, GOOD BREAKFAST, It's a BEST Western not the Drury Plaza " Read full review on TripAdvisor 4/10/2011 Vote

4. I did tease the manager about starting an Ant farm and he was apologetic about that incident and worried that people might think it was normal instead of very unusual.

"FREE PARKING, GOOD BREAKFAST, It's a BEST Western not the Drury Plaza " Read full review on TripAdvisor 4/10/2011 Vote

5. Not once did the manager apologize.

"AVOID THIS PLACE! " Read full review on TripAdvisor 3/24/2011 Vote

6. Upon checking out I asked for a discount (this was NOT a cheap room) and was told the manager would call or email me.

"AVOID THIS PLACE! " Read full review on TripAdvisor 3/24/2011 Vote

7. This manager didn't have the decency to come out to apologize or anything.

"Huge ANTS In Room " Read full review on TripAdvisor 3/19/2011 Vote

8. She was grossed out and asked if she could show my video to the manager.

"Huge ANTS In Room " Read full review on TripAdvisor 3/19/2011 Vote

9. Ashley told me to hold on and she phoned the manager on duty, John Stewart.

"Huge ANTS In Room " Read full review on TripAdvisor 3/19/2011 Vote

10. Then, she gets off the phone and told me the manager said to take 15% off.

"Huge ANTS In Room " Read full review on TripAdvisor 3/19/2011 Vote