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OpinionWell
Rank
13th
Out of 504

Hotel Valencia San Antonio

Average Price: $237  
 
Hotel Class:
150 East Houston Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 10 of 32
Average review rating: 4
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (73) , TripAdvisor (564) , YahooTravel (48)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 22 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
excellent (2)   hotel (5)   management (24)   message (5)   problem (4)   return (2)   rude (2)   staff (2)   well (2)    
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1. If i was the chef I would jump on the manager for creating an unfavorable environment for the excellent and well presented dishes.
"Citrus Resturant Weekend Lunch " Read full review on TripAdvisor   9/12/2011 Vote      
2. The next morning (when checking out early), I asked to not pay for the room in good faith for the experience and a different manager said the best they could do was take $100 off of my two night bill.
"Terrible experience. Will never never go back. " Read full review on TripAdvisor   9/7/2011 Vote      
3. Eventually I was able to transfer to a new room but the manager at the time made it seem like a chore.
"Terrible experience. Will never never go back. " Read full review on TripAdvisor   9/7/2011 Vote      
4. Even had an anniversary card signed with by managers; personalized cheesecake; and complimentary wine at our room when we arrived.
"Luxurious, Great Customer Service! " Read full review on TripAdvisor   5/24/2011 Vote      
5. After contacting the front desk, the housekeeping manager ran an audit on my hotel room lock and determined that no one entered my room during the time I stated the laptop was stolen.
"Mixed Feelings " Read full review on TripAdvisor   5/6/2012 Vote      
6. When we spoke to the desk manager, Tia, upon check out the next morning, she was most accommodating and gave us a deep discount on the room and was so cool that later in our stay, we decided to book two more nights.
"great service - very nice rooms - great location " Read full review on TripAdvisor   4/30/2012 Vote      
7. She said she would put in a request to the manager about starting later.
"Unique hotel but in need of some attention " Read full review on TripAdvisor   2/19/2012 Vote      
8. I believe an experienced resturant manager would think about this.
"Citrus Resturant Weekend Lunch " Read full review on TripAdvisor   9/12/2011 Vote      
9. To the hotel's credit, this problem was sorted by a very diligent manager.
"Not inspiring! " Read full review on TripAdvisor   8/26/2011 Vote      
10. I even asked to speak to the manager and was told the manager was not on the premises.
"Far from a luxury hotel " Read full review on TripAdvisor   7/12/2011 Vote      
   
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