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OpinionWell
Rank
6th
Out of 504

Hotel Contessa

Average Price: $377  
 
Hotel Class:
306 West Market Street
San Antonio, 78205 View map  
3-Star Hotel Rank: 1 of 111
Average review rating: 4.11
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (92) , MyTravelGuide (23) , TripAdvisor (646) , YahooTravel (17)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 117 comments. 
59% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (5)   clerk (6)   concierge (5)   desk (120)   extremely (5)   friendly (17)   guest (7)   helpful (15)   hotel (10)   housekeeping (6)   management (4)   rude (8)   service (18)   staff (34)   valet (17)    
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1. This is not to say the service at the front desk was not efficient, but just a suggestion how an arriving guest is greeted sets the stage for the guest feeling welcomed.
"Excellent Hotel - Excellent Service " Read full review on TripAdvisor   4/22/2012 Vote      
2. We got to the front desk where a friendly clerk asked if we wanted a king suite or a double queen suite.
"San Antonio Gem! " Read full review on TripAdvisor   1/15/2012 Vote      
3. The front desk staff was wonderful, the concierge was tremendous providing us a great location to go eat brunch with our friends.
"Birthday Celebration not quite up to par but pleasant " Read full review on TripAdvisor   8/18/2011 Vote      
4. The front desk staff seemed to care less if we gave them our business or not, not friendly in the least.
"Loved it, Wouldn't Stay Anywhere Else " Read full review on TripAdvisor   8/3/2011 Vote      
5. Front desk was nice and friendly for the many questions we had.
"Clean easy to walk to places hotel " Read full review on TripAdvisor   7/18/2011 Vote      
6. The lady working the front desk was less than friendly upon check-in.
"Turned Off " Read full review on TripAdvisor   4/20/2011 Vote      
7. The housekeepers and the front desk was just as nice.
"Wonderful Hotel " Read full review on TripAdvisor   3/29/2011 Vote      
8. When we were downstairs I asked the front desk clerk to send someone to clean our bathroom floor while we were out that evening and when we returned at 10 that night, the floor had not been touched.
"Filthy Bathroom " Read full review on TripAdvisor   3/23/2011 Vote      
9. We did go out to dinner that night and so we called ahead to the valet like the front desk recommended.
"Lovely stay at Hotel Contessa " Read full review on TripAdvisor   3/12/2011 Vote      
10. Plus, the access code often did not work so had to ring the front desk for new codes several times.
"Average " Read full review on TripAdvisor   3/6/2011 Vote      
   
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